After having my annual maintenance fee charged without any updated notification I called and canceled. The response was it will take up to 30 days to process. It's now been 42 days and today I'm told it was processed today and could take another 7 days... No call backs from company after calling everyday for the past 7 days... And they asked why I wouldn't trust them for repairs. This is just my experience.

James Simmons

1695424555

On 9/7/2023 My Georgia Plumber did a very complete and professional plumbing inspection that was included FREE with my Home Care Club Membership. Jesus M noted that our water heater was a 2011 model with a normal life span of 8 to 12 years. He also noted that the water heater expansion tank bladder had failed. During the visit we also discussed replacing one of our toilets and the costs if I got our own toilet. Estimates were provided for both the replacement of the water heater and the customer supplied toilet.On 9/17/2023 after reviewing the proposals and buying the toilet, contacted My Georgia Plumber to set an installation date for both the toilet and water heater. Agreed to have both installed on the afternoon of 9/22 and paid 50% of the cost as a deposit. On the 22nd, I received a text that Carlos V was on the way. Carlos and his associate Eddie very professionally took actions to remove the old water heater and toilet and install the replacements. Before leaving they checked to be sure everything was working properly and took pictures for their records. THANKS FOR THE GREAT WORK, GUYS!!

Michael Ruhe

1695168745

Dan W was on time and professional. Gave me several ways we could address my leaking inside and out side hose cut offs and bibs.His work was done fast, expertly and he has a great personality to put customers at ease. Will be our plumbing company from here on out. We even joined VIP as it’s a no brainer.

Dennis Campbell

1695165059

Mike was terrific. He was very informative and clear. His work was quick and efficient. He was very customer oriented and pleasant.

Christel Massey

1695158210

Earl Henderson

1695156111

Great company real good service only company I would use for Plumbing⁹

Charles Stickels

1695064902

Very professional service

David and Krista Casey

1694902462

Dan replaced our shower faucets fixtures in two bathrooms. He was very professional and did good work. Good overall experience.

Kurt Johnson

1694812520

Techs identified issue and returned to office to have inhouse team locate part needed in repairs as water heater was 17 yrs old

Danielle Rydbeck

1694803266

My Georgia Plumber and Trevor have been so great to work with. They've been communicative, on time, and honest. I really appreciate it.

Michael Blitzer

1694723751

Trevor J was very informative and gave me very logical reasons why I should not have my tankless water heater flushed. I appreciate that other companies may well have done the flush and could potentially have caused some unforeseen additional repairs.

Judi Stewart

1694649122

Replaced my refrigerator water line with a much better one. Very helpful and kind.

Chris & Kim Lewis

1694639759

Jennifer Miller

1694557338

David was professional and listened to my concerns that needed to be addressed to be sent in for a quote. He fixed one of my issues with my gas fireplace on the spot which was awesome! Would recommend

Anthony Dear

1694537442

company pre charged me for servicing my tankless water heater. Service was cancelled weeks ago and I still have not received credit to my account. I no longer trust this company to do the right thing in a timely manner.

fred mcdonald

1694472054

5 star

Dina F.

1694464598

Experienced but found them to be unreasonably expensive. Quoted $1300 to diagnose an issue related to a water leK. This would involve removing a Bush and digging in to expose a pipe.

Dan Keenan

1694443100

Robert does great work, is timely, communicates well...total professional! He's gonna be my plumber for the future!

Michael Preston

1694182973

How this place gets great reviews I have no clue. I asked them for a service visit in August 2022. They came out, said I needed a new water line outside (which I did) and quoted me over $6000. I called two other plumbers and both were about $3000. But that is not the end. A year later they charge me $149 randomly saying I joined their membership program. I asked for proof, of course there is none. They nicely agree to refund in 7-10 days. No refund in 12 days. I call back, they say it could be 30. I said that is not acceptable, 30 days for your shady practices is unacceptable. Now accounting does not pick up, I am not allowed to speak with the office manager, and the operator says she has at least one of these same calls every day. So I am disputing the charge with my bank, and would never do business with a shady company like this. Running around a customer over $149 that you took without authorization isn't worth the bad reviews. Not to mention the quote was over double what I paid for my repair. Do better.

Tori West

1694178584

Matt Seelbinder

1694118379

Always on time and professional. Their communication is excellent!

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My Georgia Plumber provides several types of warranties for our plumbing and gas customers to choose from to fit your needs. Our warranties will help you save money, provide peace of mind and keep you protected. Several warranties exist, to cover our customers when plumbing and gas services are needed. With our warranties we provide priority services at a discount that can also further extend the life of your plumbing systems, keeping you confident that plumbing will not be a worry or hassle for our customers.

Plumbing & Gas Line Service Warranties from My Georgia Plumber

There are several warranty program options available to our customers. We always work diligently to prevent any plumbing issues from occurring and we pride ourselves in being there for you if plumbing problems do occur. We take pride in being your plumber and there are a range of warranties that will keep you confident that your plumbing is covered by choosing us at My Georgia Plumber as your plumbing professionals. Contact us at My Georgia Plumber at 770-268-2331 to discuss the many different warranties that we offer, which include our My Georgia Plumber:

Standard Plumbing Service Limited Warranty.
Extended Plumbing Service Limited Warranty.

Through our Standard Plumbing Service Limited Warranty, our customers have confidence in our services as we provide warranties from defects in material and workmanship for our plumbing and gas repairs, service and installation directly purchased through My Georgia Plumber. These Standard Plumbing Service Limited Warranties include:

General Plumbing Repairs – 30-day parts and labor.
Water Heaters – 6-12 year manufacturer warranties available on water heater, all other parts and labor is 90 days.
Waste Blockages – 15-day warranty.
Drain (Waste) Line – 15-day warranty, 6-month with successful mainline camera inspection.
Main Sewer Line Spot Repair – 90-day parts and labor, 15-day main stoppage.
Main Sewer Line (excavation) Replacement – 1-year parts and labor, 15-day main stoppage.
Water Line Spot Repair – 30-day parts and labor.
Water Line Replacement – 90-day parts and labor.

In addition to our Standard Plumbing Service Limited Warranty, an Extended Extended Plumbing Service can be purchased through our Home Care Club Membership where My Georgia Plumber warrants its work to be free from defects in material and workmanship to include:

General Plumbing Repairs – 1-year parts and labor.
Water Heaters – 6-12 year manufacturer warranties available, 1-year labor.
Waste Blockages – 30-day warranty.
Drain (Waste) Line – 30-day warranty, 1 year with successful mainline camera inspection.
Main Sewer Line Spot Repair – 1-year parts and labor, 30-day main stoppage.
Main Sewer Line (excavation) Replacement – 1-year parts and labor, 30-day main stoppage.
Water Line Spot Repair – 90-day parts and labor.
Water Line Replacement – 1-year parts and labor.

In addition to the warranties that we provide through My Georgia Plumber, your plumbing may be covered under other types of warranties including through your Home Warranty Company.
Home Warranty Company Limited Warranties may be available if you purchased a home warranty to cover plumbing services for your home. As a general rule of thumb, a Home Warranty Company Limited Warranty typically comes with a 30-day labor/installation warranty. Your home warranty company must be promptly notified and authorization to schedule a return call under your home warranty policy must be received prior to scheduling a warranty request. Your home warranty provider may or may not require an additional service fee for this type of service.

Warranties

Warranties

Warranties That Keep Your Plumbing & Gas Lines Protected

Plumbing & Gas Line Service Warranties from My Georgia Plumber

Let the big dogs take a bite out of your plumbing problems!