Dispatcher

General Info - Dispatcher

Job Type: Entry level (part-time/full-time)
Experience in office setting a plus
Must have a minimum of high school diploma or GED
Must be Authorized to Work in the US

Company Info

With over 30 years experience in the industry, My Georgia Plumber has been dedicated to providing the best in customer service and professionalism. We are family owned, family operated and a family focused plumbing company. We offer our employees a career and an environment where they can grow and advance within the company as well as a comprehensive benefits package.

Job Description

As one of our Dispatchers you will receive work order requests, transmit messages and track vehicles. The ideal candidate must be primarily an excellent communicator and able to remain calm and composed, especially in emergency situations. You must be able to multi-task as well as take the appropriate action with little supervision. Attention to detail and punctuality are both imperative qualities for a Dispatcher.

Job Responsibilities:

  • Receive emergency and non-emergency calls and record significant information
  • Address problems and requests by transmitting information or providing solutions
  • Receive and dispatch work orders and schedule accordingly
  • Prioritize calls according to urgency and importance
  • Use phone and computer to send crews and vehicles to appropriate locations
  • Provide technicians with information about job requirements and work order details
  • Enter data in computer system and maintain logs and records of calls, activities and other information

Job Requirements:

  • Tech-savvy with knowledge of relevant methods
  • Fast typing in experience with data entry
  • Proficient in english (oral and written)
  • Outstanding organizational and multitasking abilities
  • Active listener with excellent communication skills
  • Sound judgement and critical thinking
  • High School Diploma or GED
  • May require weekend hours

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Make Us Your First Choice Plumber

Learn What We're Doing For Your Home or Business
  • Available 24/7 for Emergencies
  • Same-Day Service
  • 30+ Years of Experience
  • Family Owned & Operated
  • Honest Service Not Sales
  • Custom Plumbing Solutions

We Believe in Working Together

Read Reviews From Happy Customers
    They responded very fast

    “I called this company so many times to check out issues and each time they responded with a professional voice. The technicians were on time, informative, and completed the work in a timely manner. ...”

    - Leo Cal
    My Georgia Plumber is amazing

    “We've been having issues with our plumbing since the day we moved into our home over a year ago. There never seemed to be a good time to call someone. I wish I knew then what I know now: My Georgia ...”

    - BK Fig81
    Best Company Ever!

    “He came out and had it fixed in about 30min.”

    - Donovan L.
    Very Polite, Clean Appearance and Solved the Issue Quickly

    “Highly recommend without a second thought.”

    - Joe S.
    Impeccable Customer Service

    “Professional, caring service through both jobs and very reasonable pricing. Will not hesitate to use them again and will recommend to family and friends.”

    - Lynn C.

Call in the Big Dogs

Fill out this form or call us at 770-954-8038 to schedule your plumbing service today! 
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