Customer stated that they had a gas line under concrete step that broke and caused a gas leak that they had a spot repair done on last Saturday and they want to have the spot from that repair to the water heater in basement replaced. Also they have 2 faucets dripping and the 2 urinals in the men’s restrooms are slowly draining due to build up Found the section of gas pipe that had spot repair done that went under concrete step that was needed to be busted up to perform spot repair. I goes from 2” gas from the meter stubs through thewall into the building where it hits a 2” tee, the left side goes behind the stoves and the right side necks to 1 1/4” where the spot repair was performed. Then goes through the wall into the top of the stair way into basement where there is a drip leg right before it necks down to 3/4” and 90s down into basement. Towards water heater. The 2 faucet shown to me are dripping and need rebuilds have the model number of one but the second one does not have a

Performed annual water heater flush. Also discussed master bathroom renovation project. Will need to put together estimate of what we discussed and get it sent over.

Showed today to site To diagnose a leak above the water heater, while on site we found out the expensiont tank was leaking duo to old. Water heater is not that old we told customer that this is not something that constellation covers, so we give him a option to replace. This job is complete ..

Autho 115kbui Customer states upstairs master bathroom shower and kitchen faucet are dripping constantly Found the psi in the house is only 30 Left gauge on the hose bib while testing everything In the house. Found the delta master bathroom shower was dripping constantly and the delta kitchen faucet was dripping constantly. After watching the pressure gauge for a while the psi went up to over 80 psi. Ahs denied the faucet rebuilds and approved the PRV replace. PRV is 1” and will require pipe modifications that were denied from ahs. Job is not completed estimates ready to send Customer wants to wait to got forward with any work Gave free visual inspection of water heater to find no issues at all with the heaters. 2 Bradford white heaters both in fantastic condition with no code violations on the install.

Customer States: Toilet in the upstairs master bathroom is running. Toilet is only a year and half old. Technician Notes: Out today to look into issue with the Delta brand master bathroom toilet. Upon arrival, water was off to the toilet. Removed lid and searched toilet for issues. Pulled flush valve and checked flush seal. No obvious issues. Toilet did not begin running until we placed the lid back on the tank. The dual flush stems that are attached to the toilet are loose and one of the stems are significantly longer than the other. The retention nuts were not secure allowing the stems to move. Resolution: Adjusted stems, secured retention nuts and set lid back on toilet. Test flushed multiple times. Checked for proper function. Job Notes: No exterior sewer clean out located on todays trip. Job Status: Complete. Autho: 115AMAL Estimates: No additional needed at this time.

Called out for a leak from a urinal in the men’s restroom. Right side urinal leaks from bottom of bowl at the wall when flushed. Will need to pull urinal, inspect urinal flange, replace flange gasket and reinstall urinal.

CUSTOMER STATED: water dripping from 2nd floor over hang outside of house when he turned off the water to the house the dripping stopped after a while. It was not raining when this drip and water marks on the brick of the house were noticed. TECHNICIAN NOTES: found upstairs guest bathroom toilet is the only fixture in the overhang so I suspect that there is leaking coming from the toilet. Very slight movement on water meter indicating there is a leak of some kind how ever no water spots inside below that bathroom or any moisture in the floor or ceiling. RESOLUTION/RECOMMENDATIONS: cut an access hole inside to see if we can assess the leak and if it is not able to be assess from there cut a hole in bottom of overhang outside to assess from there JOB NOTES: choice approved access through the drywall inside but after hole was cut found wooden board blocking path into over hang access may need to be either cut through this wooden board or outside to assess the leak. The o

The homeowner wanted the water heater flush The water heater is a 50 gallon natural gas serving the whole home We found the water heater is 9 years old so it is out of the age range for the flush After doing a visual inspection we found no active issues or any signs of issues with the water heater No issues found I’d recommend to start preparing to replace it when the time comes Job completed Complementary estimates are built and ready to send No visible clean out

The homeowner complaint is that the shut off for the out side sink came off the pipe We found that the shut off had blown off the copper pipe And was hanging by the supply lines We replaced the shut off Tested with no issues Job completed No new estimates are needed No visible clean out

Customer States: Out today for annual home inspection. Technician Notes: Performed annual home inspection. Nothing needs attention at this time. The customer is interested in a whole house filtration system. Explained that it would be best for them to do some research on some different units before we could build an estimate up to install it. Resolution: Completed annual home inspection. Job Notes: Sewer clean out located. Job Status: Complete. Estimates: No additional needed at this time.