Nelson GA Plumbing Services
Nelson GA Plumbing Repair & Replacement
My Georgia Plumber is a trusted plumbing service company that has been serving the Lilburn, GA area for over 30 years. We offer a wide range of residential and commercial plumbing services, including drain cleaning and repair, sewer line and water line services, water heater services, gas lines, bathroom, kitchen and laundry plumbing and remodeling services. We are dedicated to providing our Lilburn customers with the highest quality of service possible, and we believe that our experience and reputation speak for themselves. If you are in need of a plumber, please give us a call today!
for Lilburn, GA
CUSTOMER STATED: TECHNICIAN NOTES: RESOLUTION/RECOMMENDATIONS: JOB NOTES: JOB STATUS: COMPLETE/NOTCOMPLETE (RETURN TRIP NEEDED?) PARTS: (IF INCOMPLETE ARE STOCK OR SPECIAL ORDER PARTS NEEDED?) AUTHO: (AUTHO CODE OR WHO YOU SPOKE TO) ESTIMATES: (READY TO SEND OR NEED REVIEW)
Customer/ Tenant States: No hot water since last night. Technician Notes: Out today to look into issue with the waste heater located in the lower level utility closet. 40 gallon natural gas Rheem water heater from November of 2020. Gas control valve has failed and is not allowing pilot light to stay on so the burner assembly can heat water. Gas control valve needs replaced. Resolution: Called Rheem as this water heater is still under a manufacturer’s warranty and I do not have this part in stock, nearby supply stores do not have this part. They are shipping the new gas control valve to this homes address. Should arrive in 2-4 days. Nobody has to be home to sign. Job Notes: Once part arrives tenant needs to call and get back on the schedule for replacement. Job Status: Incomplete. Autho: Submit to ResiPro for approval. Estimates: Created for return trip.
CUSTOMER STATED: the tenants complaint is that the hall bathroom toilet the bowl fills up and then drains slowly the tub in the same bathroom is slow to drain TECHNICIAN NOTES: I found the toilet in the hall bathroom was slow to drain The tub is also slow to drain RESOLUTION: I augered the toilet and found paper towels or wipes in it after I removed them the toilet flushed perfectly The I removed the toe touch stopper and checked the drain and is only slow to drain when the tub spout is still filling once the water is turned off it drains great I ran my hair puller down the drain and through the overflow and didn’t feel anything in the drain or the trap it’s draining good at this point it just can’t keep up to the full flow of the tub spout JOB NOTES: STATUS job completed AUTHO ESTIMATES no further estimates are needed
CUSTOMER STATED: TECHNICIAN NOTES: out to the house today to install a new Weston overflow kit RESOLUTION: after removing the tub drain, I found that the reason for the leak was due to the rubber washer, being in the wrong spot, and the previous installers used to silicone to seal, which is in proper. I replaced the overflow assembly, as well as installed a new tub drain in properly sealed the street. I tested by filling the tub approximately 5 inches and letting the tub drain and I found no leaks or drips at this time. JOB NOTES: informed the tenant that if this happens again, then the ceiling will need to be cut, and the entire P-trap in overflow assembly will need to be replaced STATUS job is now complete AUTHO summit also online for today’s invoice to resipro ESTIMATES no estimate at this time This estimate is to replace the waste and overflow for the upstairs guest bathroom tub/shower. Current piping is a brass tubular style connection. Please not
Customer stated bathtub upstairs was leaking that we have previously made a repair on Technician notes after inspecting the previous repair. I found no leaks or drips at this time. After filling the tub up, I still saw no leaks, but I did find that the brass waste and overflow was missing the rubber gasket on the bottom, and would cause a lead if the fiberglass flexed anyway. Resolution we will send an estimate to replace the waste and overflow for this tub to razee pro schedule a return trip out to make the repair Job status is not complete awaiting further authorization for resipro Authorization submit online to resipro for estimate Estimate notes estimate is proper ready to send to resipro
Customer stated sink wasn’t working. Technician notes after inspecting found the batteries to be dead. Resolution I replaced the batteries and found the faucet to be operating as it should. Job status complete Autho submit for Autho limit Autho status under call in limit estimate notes
Homeowner stated that he called and canceled appointment
TECHNICIAN NOTES: came out to location to evaluate a leak that had came up, while diagnosing I found that with our work there was no issues, after looking further into the shower valve, I found that the shower valve was leaking from a hairline crack. At this time this shows that the shower valve needs to be replaced, replace a shower valve along with tub spout, showerhead, trim kit, and found no further issues. Please note that there is plenty of residual water. This residual water must dry out for me to confirm that there’s no further issues, but as of today from my work, and Dan’s work, there is no issues at all. I made sure that at the meter there was no meter spin which shows that there’s no running water inside or a leak
Out today to address the ice maker line needing to be replaced and the second floor hall bath having a loose handle. Upon inspection I found that the ice maker was an older plastic line so that was replaced with a braided metal line. The second floor bath, the tub spout was not mounted properly, I reattached and tightened . This tub shower also has a drip. While on-site I heard a drip from downstairs and traced this back to water dripping from the living room ceiling fan that is below the hall bath. This leak has been going for sometime based on the carpet. I would need to cut the stippled drywall ceiling to access and properly diagnose but it would seem to be a pinhole leak. I attempted to isolate and repair the hot and cold supplies to this tub/shower but there was too much residual water to properly inspect and locate damage. As such I have capped of both lines and we will need to return once the area dries, additionally I found that the brass drain T has a drip and should be rep
Customer stated: out today on sold estimate to replace expansion tank. Tech notes: shut water off and drained system. Removed bad tank and screwed the new one onto the threaded T. Resolution: after replacing tank I turned water on and tested. There no leaks at this time. Heater is working properly. I do believe that the t&p is blowing off but this heater is 20 years old and I don’t recommend draining it to replace that t&p because it may not come back on. Mgp notes: none needed Estimate notes: please forward estimate no follow up Job status: complete