Customer attempted to fix dripping hose bib and damage the hose bib beyond repair in the process. We need to replace the unit to resolve the issue. Customer also has a leaking half-inch hose bib leaking from the brass itself whenever shut off and will need to be replaced. Shut off for replacing it on the same manifold. In order to install hose bib and remove old hose bib, we will need to remove the rivets by prying off the hose bib off the wall and re-securing it with the special epoxy

Customer/ Tenant States: Master bathroom toilet issue and the guest bathroom doesn’t drain well. Technician Notes: Out today to look into issue with a toilet in the master bathroom. Toilet handle is broken off and flapper is allowing toilet to continuously run. Tenant is unable to flush. Guest bathroom tub has old hair and soap scum build up preventing the drain from keeping up with flow. Resolution: Installed a new flapper and handle in the master bathroom toilet. Test flushed to ensure toilet is working as it should. Removed hair from guest bathroom tub drain. Tub drain is now keeping up with flow. Job Notes: Sewer clean out located on the right side of the home. Job Status: Complete. Autho: Bill to Bridge Homes. Estimates: No additional needed at this time.

Customer States: Disposal in the kitchen is not working. Technician Notes: The kitchen-aid 1/2hp garbage disposal located under the kitchen sink is humming. Used disposal unjam tool to free up engine. Hit reset button, ran water and ran disposal. Cleared system of food build up. Resolution: Reset disposal in the kitchen. Tested disposal for proper function and drain for proper flow. Called into AHS for approval and authorization. Job Notes: No exterior sewer clean out located, unable to check water pressure. This is a high rise building. Job Status: Complete. Autho: 275MCL Estimates: No additional needed at this time.

Technician found no mechanical failure inside of home, customers delta toilet is two years old and it isn’t functioning as it should other than the fill valve filling up slower than normal. Fill valve still turns on and off as it should and American home shield will not be covering in the repair due to no mechanical failure. Autho: 275jdtL

Customer States: The faucet in the hallway bathroom is continuously dripping. Technician Notes: American Standard 8” widespread LAV faucet located in the hallway bathroom that was previously diagnosed as no mechanical failure on 4/22 by another one of our technicians is continuously dripping. Determined leak to he coming from the hot side, cold side has no issues at this time. Resolution: Called into AHS for approval. Installed a new American Standard brass cartridge on the hot side only. Restored water and tested for leaks. Job Notes: No exterior sewer clean out located. No exterior hose bib for a water pressure check. Job Status: Complete. Autho: 275JLBL Estimates: No additional needed at this time.

Home inspection in-home completed only issue in home is that the toilet and only bathroom is the original and is 20 years old technician highly recommend replacement of toilet as preventative maintenance.

The homeowner is wanting to add a bathroom and a kitchenette into the basement The homeowner would like suggestions on which would be better a tub or stand alone shower We checked the area and found that the drain lines are run under the slab to the sewage ejector pump tank There are no water lines run to the area they would also like to have a bar sink Installed next to the bathroom Which will require running a drain line over to the pump Job not completed Estimate is started spoke with mike and he needs to get with clay No visible clean out

CM 04/23/2024 Customer stated: they had a clogged bathtub. Tech notes: called out today to look at a clogged bathtub. While on site I found that the main bathroom in the condo was extremely slow draining. Resolution: I grabbed my sewer machine brought it inside and snaked the the line from the over flow in the bathtub. Once completed all water in bathtub drained and was functioning properly as should. Job status complete Job notes: Autho: 275mssa

Customer stated: eyewash station coming off wall. Technician notes: upon inspection, the eye wash station is independent and was mounted with toggle bolts and was not secure. There are no studs in the wall to mount Resolution: put in 4 bolt anchors and remounted the bracket. Reinstalled eye wash station on to bracket. Checked eye wash station to make sure it is secure. Eye wash station is secured properly Job status: complete Job notes: please bill accordingly Closing job autho: 67099050

Customers, Mansfield, toilet flush seal was deteriorated, causing the toilet, not to be able to fill up due to the water, leaving the tank quicker than it could fill up technician replace the flush seal to resolve the issue due to the age of the unit unit we highly recommend the complete replacement of the toilet with a customer provide option on a later date.