The homeowner complaint is that they have water spraying out of the clean out in the front yard We found water is spraying out of the clean out in the front yard We ran a snake and pulled out some wipes and what looks to be q tips We ran water for 20 to 30 mins with no signs of any more clogs Job completed Estimate is built and ready to send

Homeowner wanted the water heater flush We did not perform the flush due to the age of the heater We did perform a visual inspection Found nothing concerning with the water heater It is 9 years old so out of the warranty Estimates are built and ready to send Job completed

The homeowner wanted the home plumbing inspection We performed the home plumbing inspection and found everything to be working good the only item really giving any issues is the left side master bathroom sink it’s slow to drain it does drain but it takes 30 seconds or more to drain I went over the issue with the homeowner and gave them the estimate They chose not to do anything with it at this time Estimate built and ready to send Job completed

CUSTOMER STATED: high water bill and shower won’t get cold TECHNICIAN NOTES: was unable to find any signs of leaks after unit meter, all fixtures in the house are not dripping. Advised customer to contact water department for further investigation. Found shower cartridge in master bathroom shower to be clogged and not letting cold water through RESOLUTION/RECOMMENDATIONS: cartridge needs replaced JOB NOTES: please bill accordingly JOB STATUS: COMPLETE AUTHO: 275CRSI ESTIMATES: no further needed

CUSTOMER STATED: The homeowner complaint is that 2 faucets in the condo are not getting cold water And that one of those faucets are leaking TECHNICIAN NOTES: We found that the 2 faucets are not getting cold water they are only getting hot because the cold shut offs are turned off The faucet in the powder bath is leaking from the drain nut and fairl Because the fairl is to small RESOLUTION/RECOMMENDATIONS: We turned on the 2 cold shut offs and replaced the fairl that was to small Tested with no issues job completed JOB NOTES: JOB STATUS: COMPLETE/NOTCOMPLETE (RETURN TRIP NEEDED?) Job completed PARTS: (IF INCOMPLETE ARE STOCK OR SPECIAL ORDER PARTS NEEDED?) AUTHO: (AUTHO CODE OR WHO YOU SPOKE TO) 275rmpi ESTIMATES: (READY TO SEND OR NEED REVIEW) No other estimates needed

CUSTOMER STATED: There is a problem with the fridge not getting water to it. Appliance company came out and said it’s a plumbing issue. TECHNICIAN NOTES: Tested icemaker line and valve to the fridge and found no issues how ever when it is hooked up to fridge and the valve is turned on the fridge gets no water. There is an internal problem with the fridge. Informed ahs that it is an appliance issue and they issued a recall to the appliance company. RESOLUTION/RECOMMENDATIONS: No plumbing issues JOB NOTES: could not perform the safety inspection due to it being a condo JOB STATUS: COMPLETE/NOTCOMPLETE (RETURN TRIP NEEDED?) PARTS: (IF INCOMPLETE ARE STOCK OR SPECIAL ORDER PARTS NEEDED?) AUTHO: 275alba ESTIMATES: (READY TO SEND OR NEED REVIEW) Show less

Customer Stated: They had a leak coming from the area where the water heater is located, but were unsure were unsure where it was coming from. Tech Notes: Upon inspection I found that this is an AO Smith 50 gallon electric water heater located in the basement of the home, and is only 3 years of age which is still under manufacture warranty. I was unable to recreate or see anything plumbing related leaking for today’s visit. I found that there seemed to be a leak at one point coming from the condensate drain line for the water heater/HVAC units. I did find the HVAC 3/4” PVC condensate line was outside of the drain line opening, and was more than likely the cause of the leaking onto the basment slab. I let the h/o know the only recommendation I can offer is that a camera machine be run down the condensate drain line to further diagnose. Resolution: I was unable to find any plumbing/mechanical failures for today’s visit. Job Notes:**Please charge the CC in the pinned notes in the am

CUSTOMER STATED:garbage disposal is not working TECHNICIAN NOTES: disposal jammed RESOLUTION/RECOMMENDATIONS: unjammed disposal JOB NOTES: found no foreign objects in disposal advised home owner to limit the amount of food put down disposal at once. Could not perform safety inspection due to water heater and main shut off being in main part of house and only having access to back apartment of the house. JOB STATUS: COMPLETE PARTS: (IF INCOMPLETE ARE STOCK OR SPECIAL ORDER PARTS NEEDED?) AUTHO: 275mssa ESTIMATES: (READY TO SEND OR NEED REVIEW) Show less

CUSTOMER STATED: Leaking kitchen faucet TECHNICIAN NOTES: Upon inspection, found that the kitchen faucet has an internal leak and needs to be replaced. Checked the garbage disposal and it is functioning properly at this time. Asked customer about water line leak and they said they don’t have one. Submitted to AHS for replacement of kitchen faucet. Both shut off valve work properly. RESOLUTION/RECOMMENDATIONS: We will need to replace kitchen faucet. Submitted to AHS and approved for 275. Will need to contact customer for scheduling for faucet replacement JOB NOTES: will need to be scheduled for tomorrow if possible or later this week JOB STATUS: NOTCOMPLETE AUTHO: 275ALWL Notes: called in and autho agent said it’s approved for 275 already.

CUSTOMER STATED: they had a leaking faucet. TECHNICIAN NOTES: called out today for a leaking faucet. While on site I found the faucet was leaking into the cabinet below. The faucet was located in the kitchen and home owner had bought a new one to replace it. RESOLUTION/RECOMMENDATIONS: I replaced the faucet in the kitchen. Once faucet was replaced I turned water on and tested to find everything functioning properly as should. JOB NOTES: JOB STATUS: COMPLETE PARTS: (IF INCOMPLETE ARE STOCK OR SPECIAL ORDER PARTS NEEDED?) AUTHO: 825klva ESTIMATES: (READY TO SEND OR NEED REVIEW)