Residential Plumbing in Canton, GA
Google Rating
4.7
Based on 972 reviews
My Georgia Plumber
4.7
Clem Fandango
1685732527
Quality work but very expensive plumbers are more per hour than lawyers makes me think I should go to trade school just work on my own house
J Carter
1685578566
Preston arrived on time and was very professional. He offered sound advice and knew his job thoroughly.
Doris Parker
1685558233
Robert was awesome and was pretty fast with the water tank and water regulator installationThanks to Preston that diagnosed the problem
Diamond lark
1685422538
Santos was my plumber and they did an amazing job of fixing my issues. After, two repairs to a slab leak we finally decided to reroute the pipes threw the walls. It took them 4 hours and I have 4 minor holes to repair in the walls. I say it was a success other than now I need someone to repair my holes and I paid My Plumber a total of approx $10k for leaks that could have been fixed correctly the first time.
Jo Ann
1685384155
Aaron is awesome!, knowledgeable and nice. Thank you sooo much for fixing my runny toilet. I would recommend him for any plumbing repair. Plus, the customer service team that calls and follows up w/appts are top notch.
aura hemby
1685196129
DO NOT SIGN UP for their Original Home Care Membership ($149.95). I received the renewal in the mail April 20, 2023 with a due date of June 1, 2023 and within a few days of receiving the renewal, they charged my credit card. I called to cancel the membership on April 25th and was told it would be 7-10 business days to receive the credit. After the 10th day, no credit. I called and was told it would be 30 days and I was given incorrect information. I asked if it was 30 regular days or 30 business days. The representative did not know the answer. I contacted my bank to dispute the charges. This is bad business practice for any company. If you use My GA Plumber, do not sign up for the membership.
Patrick Farrelly
1684946877
Emanuel was on time and very efficient. Explained and completed all repairs needed.
Samantha Allyn
1684848902
Preston was extremely polite and explained everything to me in layman’s terms. He worked with me to try and get me the best estimate before he began work. He did not have all the parts needed on his truck, so he will be coming back to finish the job. I would highly recommend Preston!
Sueleen Saunders
1684266169
They have forgotten the name of service, the membership service is a lie. Have used their service since 2018 it was good then. Now they press for memberships and provide no service, it's just an advance on call fees for any service you contract. If they say the warrantees on your water heater has ended, so has their promise to flush it on their membership services they promised. The manufacturer's warrantee on my unit is verified good for another two years 2025.
Kurt Johnson
1683813451
Jesus R the plumber who repaired our water heater system was truly exceptional in his efficiency which was critical for us as we had absolutely no water in the house and had an important function to attend that afternoon. As my wife and I needed a shower to get ready for it his repair was accomplished shortly before he had estimated allowing us to make our meeting on time which was a real blessing to us!Thank you Jesus!
Tionna
1683598412
I just spoke to Katrina, service manager, at My Georgia Plumber. She was argumentative, rude, disrespectful, and unprofessional. Funny thing is, I asked to speak to her boss before beginning this second conversation with her. I did not want to speak to her after she blatantly lied to me and told me the complete opposite of what the technician told me on April 18th. She dismissed the conversation after arguing with me about my service requests, instead of calling the service manager and the technician that was familiar with my property. Through the frustration of our conversation, she used me stating my consideration of filing suit to AHS as a reason to end the conversation and instruct her staff to no longer speak with me, because of a mistake My Georgia Plumber made. She stated they did not make mistake, although the technician apologized to me after admitting what he didn't catch on April 18th. She said, " Since you're filing a lawsuit against my client American Home Shied, I can no longer speak to you. I responded, " I said that is the direction I am considering as you are not assisting in providing a solution, which is what I told the service manager was doing last week." She proceeded by stating that I did state I was filing a law suit, so that ends the conversation. She dismissed my opposing statement and ended the conversation by being ingenious and with a mockery of customer service.I requested to schedule a meeting with the service manager, the technician, but she did not want to move forward with that. She instead asked me, "what do you want out of this?"I don't typically write reviews, but this was necessary. As someone who servers the Cherokee County community and is a part of the Cherokee County Chamber of Commerce, I will ensure to share the unprofessional conduct of My Georgia Plumber is known within the community.I would also like to state that my technician, Preston, was upstanding and provided good customer service despite his back office team.*******This is the response to the business.My Georgia Plumber is completely omitting the 1st phone conversation we had, in order to save face of their business.The 2nd phone conversation is where I stated there may be consideration to file suit against their client. I asked for a meeting with Katrina's boss at the beginning of this conversation before any legal jargon was introduced. To provide insight, I have 2 water heaters in my home, and due to the inaccurate reporting of My Georgia Plumber, I was dealing with the warranty company for an additional 4 weeks as they were trying to discover the issue of the water heater, reasoning why the warranty company asked for a recall by My Georgia Plumber.On the first phone conversation, I told Katrina that her technician Preston B . made a mistake by not reporting the water heater under manufacturer's warranty back when he inspected in mid-March. I was calling to speak to service manager Chris, who I was informed will be making a call to a vendor or someone who knew to help remedy the situation. Preston B. apologized to me on April 18th for the mistake and stated he called his service manager, and that he will get in touch with the warranty company to help remedy the situation. The day of the phone conversations with Katrina was the day I was calling to find out if Chris was able to come up with a solution. (He was out on vacation) Katrina basically called me a liar and that My Georgia Plumber did report everything as they were supposed to. She also asked, "So what do you want do about it?", and when I asked for some accountability, she denied it. I told her that she could call Preston B. to validate the claim I was making. She said she don't need to cause she is his boss.Again, I advise you use another company, unless your work order is simple. This is the response to the business.*If both water heaters were reported under manufacturer's warranty, does it make sense that the warranty company will still be working on the request weeks after. *I've also complained to the BBB.
Rick Van
1683324667
Preston is a super nice guy who really put in the extra work to get things to work. I had some stems in sink faucets that were highly corroded, but he took a lot of extra effort to ensure that he got them freed up and was able to replace them
Briana S.
1682429510
Aaron N. was very knowledgeable, he fixed our water heater is less than a hour and gave great explanation as to what was going on. Highly recommend!
Hydro Girl
1681914014
Robert was efficient, courteous and knowledgable! The appointment went better than expected because he found a solution for us that worked perfectly.
PRISCILLA BROOKS
1681769581
Mr. Preston was very knowledgeable and advise me step by step of the repair.
Timothy Lee
1681420355
Water heater flushing was conducted as part of service agreement. The technician appeared at the appointed time and was very professional and efficient. A great experience!
Miguel Arismendi
1681419468
CJ murphy lie to me in my face just to try to get more money from a repair.. DO NOT USE THIS COMPANY...
Chris Giordano
1680439152
Been serviced twice. Both times I have been satisfied. Techinicians were very knowledgeable and personable.
Elizabeth Jackson
1680125591
I mean, it was fine. He was thorough, but I wasn't impressed with the price. Would I recommend them to anyone? No.
Guy Sharlow
1680106015
Techs responded within 20 minutes for a frozen water line that burst. Had to wait for warmer weather to repair. Meanwhile noticed a major issue with hot water heater. Techs were very knowledgeable and explained every aspect of job and how it works. Tech even found issue with original install. Price very reasonable. Made sure I understood all of the shutoffs. Thank you for job well done.
Stormy Webster
1680092278
Mike was amazing. From my first call with Dan, the whole experience was wonderful. I would highly recommend.
Constance Wendlek
1679689104
Jesus was professional, knowledgeable and efficient!! We will always call on GA plumber when the need arises.
Bruce Waitman
1679666345
Aaron did an outstanding job in explaining what is involved in installing a tankless water heater and answered all my questions. Great employee and a credit to your company.
Mark Kowal
1679617046
It was an overall great experience. Santos really knew what i needed to get my plumbing right. And was courteous, fast, and professional.The "New Tech" Preston, certainly didn't seem new to me. He handled the situation like and experienced veteran plumber. We had a small misunderstanding over the scope of job, and it was sorted quickly, with little to no frustration, due to the quick response and five star service, of the office staff.There are zero complaints from this customer. Mario and Luigi themselves, would be proud to call My Georgia Plumber, in case of a plumbing need.
Doneine
1679607860
My water heater quit producing hot water, they had it fixed in 30 minutes. I've used them for a couple years now and have always been happy.
patti
1679607166
They are great, friendly and will work with you on pricing since these were not easy jobs and labor intensive. Santos was great and answered all my questions. Thank you My Georgia Plumber.
Sean Johnson
1679414333
PRESTON did a wonderful job .he found the leak and fixed every problem.he was very pleasant and also ontime.
Aliyyah Shaba
1679086408
This company is great they were on time friendly the technician told everything that needed to be done and checked everything. I have never been so happy with the estimate before they have a promotion to check it for free now and financing if you qualify great company, great technicians. they came out and fixed everything perfectly I’m very happy with the results.
Melinda Patterson
1678921862
Christopher did excellent job explaining what he was doing and was professional and seemed to know his business.
Mark Gandomkar
1678766930
I'm very happy with the GA Plumber Company because their professionals and finish fast. They have Fair pricing, great customer service, and I would reuse and recommend others to use them.
Eric Long
1678736931
Robert is great! Fixed my plumbing issue, explained everything to me regarding the issue and the solution, and was very friendly. 10 out of 10!
Dana WPL
1678493409
This is the only plumbing company I want at my house. They are skilled, honest and provide excellent customer service. Trevor and Santos were great.
Imani Ashante
1678328309
Aaron was helpful, pleasant and professional! Enjoyed his service while he was here! Thank you, Aaron!
James Simmons
1677805104
On Mar 1, 2023 Robert D from My Georgia Plumber did a very complete and professional repair of our single shower lever that had become very difficult to move on and off. He arrived on time and was done in a very short time. The only charge was for the repair parts and the come--out charge was FREE with my Home Care Club Membership. Thanks for the quick response and repair which now makes the shower lever very easy to move. GREAT WORK GUYS!!
Terry Davis
1677765353
The engagement and communications to setup the appointment was easy and well done. Robert arrived early, which was great! He did a fantastic job of explaining my options. His workmanship and efficiency with my hot water heater was exceptional. Top notch installation and customer service by Robert.
Cheryl Halliburton
1677689894
PRV repair.Trevor was OUTSTANDING, Genuine, KIND, Respectful, open, and ON POINT. Trevor is people person. DEFINITELY an asset!Thanks again
Cheryl Davenport
1677595053
I had a new kitchen sink and faucet installed. Simply Amazing. Excellent service!
Ruth DeBow
1677075534
Evaluation of shower repairAaron found the least invasive way to repair the problem.I’m totally happy with the repair and highly recommend Aaron and the company
Donovan Lundy
1676936691
We had an issue with hot water not coming out in a shower. The home warranty dispatched My Georgia Plumber. They called within 15mins of placing the ticket and someone came out in 2 days. The first tech diagnosed the problem and made me aware that the parts should be covered by Moen's lifetime warranty. They next communication I got was from Moen, stating parts had been ordered. So they had the parts ordered on my behalf without any intervention on my part. Once they arrived, I scheduled a return service in their portal. He came out and had it fixed in about 30min. Truly one of the best experiences I have had with a service company/contractor since owning this home for years now.
William Houghton
1676655632
Preston was very professional, courteous, and friendly. He seemed very knowledgeable and eager to provide solutions to my problems and explain them in layman's terms. Will definitely use again
Joshua Spradlin
1676641394
Had a leaking water heater, and he came out, estimated it, and was very professional. Came back the next day and installed it within a few hours. No more issue. Would do business with again.
Clint Smith
1676495544
Preston was extremely professional and knowledgeable in helping me with our water leak issue. I highly recommend
William Delaney
1676391139
Mike and his assistant were the most professional and knowledgeable techs I have ever worked with. This company is top knotch from start to finish. I plan on using them in the future!!! Great experience!
Viviane Souza
1676379894
Very professional, timely and great communication all around. I would absolutely call them again if I had another plumbing issue.
Joshua and Kristen Youngblood
1676317924
We had a leak from an upstairs children's bathroom into our main floor kitchen. We were concerned that the technician was going to have to cut the ceiling open to get to and check the pipes.Instead, he was here for a very short duration and noticed that the shower head in that bathroom was pointed high enough on the back wall that it causing the water to run out of the tub and into small gaps between floor and trim. Also, a rug was covering the spot, making it harder to notice if you weren't the user.No repair was needed, and just changing the shower head directino resolved the problem. He also recommended a device that could we could purchase and attach ourselves to that part of the shower to make water less likely to run out.Trevor performed the investigation and reported the results. He had a accomplice that he appeared to be training. Trevor did an excellent job, and we're grateful for her ability to discover the issue and help us avoid an expensive investigation into our ceiling.
Full-Service Plumbing in the Greater North Metro Atlanta Area
My Georgia Plumber offers full-service residential plumbing in Canton, Suwanee, Kennesaw and throughout North Georgia. Our family-owned business is proud to take care of your family’s plumbing needs. Our company is big enough to handle all your plumbing installation, repair and maintenance requirements, yet small enough to provide the personal service and attention to detail that you deserve.
If you need a plumber for a problem at your home, call 770-268-2331 for unmatched service
Our Residential Plumbing Services
We offer a full range of services for residential plumbing in Canton and North Metro Atlanta. Our more than 30 years of industry experience has equipped us with the knowledge and technical skill to help you find the right solution for any plumbing problem.
Our services cover all your plumbing needs, including:
- 24 hour emergency plumbing – Have an urgent plumbing problem outside of normal business hours? We're always available!
- Kitchen plumbing – Dishwashers, drinking water filtration systems, garbage disposals, gas stoves, icemaker lines, insta-hot water heaters, sinks, faucets and appliance installation.
- Bathroom plumbing – Sinks and faucets, toilets, bidets, bathtubs and showers, drain cleaning and bathroom fixture repair.
- Remodeling – Plumbing rerouting and new fixture installations for kitchens and baths.
- Laundry room plumbing – Washing machines, dryers, laundry sinks and faucets, floor drain cleaning, frozen pipes and leak repair.
- Water heaters – Repair, installation and replacement of traditional water heaters, tankless water heaters, hybrid water heaters, expansion tanks, pressure regulating valves and recirculating pumps.
- Sewer line repair and replacement – Drain lines, sewer line repair, sewage ejector pumps, clogs and camera line inspection.
- Drain cleaning – Unclogging kitchen and bathroom sinks, shower and tub drains, floor drains and toilets.
- Water lines – Water line repairs, recirculating pumps, frozen pipes, leak repair and leak defense.
- Gas lines – Gas lines, gas log fireplaces, outdoor fireplaces, gas grills and gas dryers.
- Outdoor plumbing – Downspouts, leak repair, faucet repair, frozen pipes and more.
- Basement plumbing – Plumbing remodeling and installation, bathroom plumbing installation, faucet installation and repair, frozen pipes and more.
- Sump pumps – Installation, repair and replacement of sump pumps and sewage ejector pumps.
- Water purification and filtration systems – Installation of top-notch equipment for water filtration and purification.
When you need help fast, you can count on us for a prompt response to your call for service. We have same-day appointments available and emergency service for problems that just can’t wait.
Estimates & Financing Available
We understand the stress of unknown and unexpected expenses in your home. Our plumbers will evaluate your problem and provide options for repair and replacement. We are happy to provide estimates for your plumbing repair or installation, so you know the cost of the job.
An unexpected plumbing disaster doesn’t have to be devastating to your family’s budget. We strive to offer our customers options for repair, so you can find the solution that best suits your needs and your budget. For larger plumbing jobs, financing is available through Greensky and Turns. Be sure to ask for details.
Customized Plumbing Service
Our goal is to deliver services for residential plumbing to Canton and the surrounding areas that are customized to the unique needs of each home. We can advise you of your options, help you select the best products for your home, and handle all your installation, replacement, repair and maintenance needs.
In addition to in-person advice during visits, our website contains information to help you:
- Choose the right plumbing products and fixtures for your home.
- Conserve water and energy to save money and help the environment.
- Maintain your plumbing system and fixtures.
- Save money on select services with coupons and special offers.
Our Home Care Club is a plumbing maintenance plan that is designed to keep your plumbing system in great shape and identify problems early, while they are still easy and less expensive to fix. You can learn more about our maintenance program on our website and get in touch with us to sign up.
Please call us at 770-268-2331 , or contact us online for all your residential plumbing needs.
