Reviews

  • Best Company Ever!
    We had an issue with hot water not coming out in a shower. The home warranty dispatched My Georgia Plumber. They called within 15mins of placing the ticket and someone came out in 2 days. The first tech diagnosed the problem and made me aware that the parts should be covered by Moen's lifetime warranty. They next communication I got was from Moen, stating parts had been ordered. So they had the parts ordered on my behalf without any intervention on my part. Once they arrived, I scheduled a return service in their portal. He came out and had it fixed in about 30min. Truly one of the best experiences I have had with a service company/contractor since owning this home for years now.

    - Donovan L.

  • Very Polite, Clean Appearance and Solved the Issue Quickly
    Had a leak in the house that I couldn't fix. Called near the end of the day. Spoke with Chris who sent someone right out and got there sooner than expected. Their employee was top notch... very polite, clean appearance and solved the issue quickly. We have used My Georgia Plumber for some time now and the professionalism keeps getting better and better. Highly recommend without a second thought.

    - Joe S.

  • Impeccable Customer Service
    My Georgia Plumber just completed the last of two jobs we contracted with them and we couldn't be more pleased. Professional, caring service through both jobs and very reasonable pricing. Will not hesitate to use them again and will recommend to family and friends. Thank you My Georgia Plumber for exceptional work, knowledgeable reps and impeccable customer service from everyone in your office to the technicians sent to our home.

    - Lynn C.

  • Courteous and Thorough Work
    So thankful for GA Plumber. I bought my first house and within 5 months, my tub was leaking into my laundry room downstairs. They came out promptly and fixed the situation, while explaining everything to me. I greatly appreciate the technicians work and courtesy. Thank you!

    - Jessi S.

  • Polite, Trustworthy and Experienced Staff
    I loved my experience with Ga Plumber. They were able to fit me in on the same day I called. They also made me feel comfortable letting someone in the house by sending a short bio and picture of my technician Doug. Doug was very polite, trustworthy, experienced and knowledgeable. My only complaint might be the cost whiched seemed a bit pricey to me but worth it to have the leak fixed and be able to turn my main water back on.

    - Pirata B.

  • Polite & Professional Staff
    My Georgia Plumber came out, as a subcontractor from Lowes, to install our new dishwasher. Trevor was polite, professional, and got right to work. He had the new dishwasher installed quickly and it looks great. We really appreciate the hard work.

    - Kurt E.

  • Great Service
    They were awesome to work with and James the technician was great. They came on Christmas Eve and got our plumbing working again. Great service!

    - Ashley W.

  • Fast, Very Professional, and Reasonable
    Needed urgent but not emergency plumbing service on a Saturday...they were able to come right out. I love that they keep you updated about your technician's arrival time and let you know ahead of time who is coming. Fast, very professional, and reasonable. We will definitely use again!

    - Jana R.

  • Friendly, Courteous and Competent
    They were friendly and on time. I was texted and called before they arrived. Mike and Santos were both good plumbers and did a great job. They were friendly, courteous and competent. I needed a new hot water heater, my old one had a slow leak and they came the next day. I will use them again for my next plumbing issue.

    - Scott N.

  • Best Customer Service
    They truly do have THE best customer service. All the techs are very helpful, knowledgeable, spend the time to explain things and provide options. I have used them now for 3 separate needs and will be having them come back to fix additional things a previous plumber did so very wrong. They have a lifetime customer here!! I would recommend them to anyone.

    - Tara M.

  • Genuinely Nice People
    If I could give this company more than 5 stars I would. This company has explained to me why my plumbing has failed from the day I moved in and had other companies work on the lines. In fact, explained to me how the company I hired made my issues worse. The explanations were so simple once angles and slopes were pointed out. I'm having the issues corrected. The price is 1/2 of what the original plumbers charged and messed up. These are genuine people. People who want to know you as person not just a line in the ledger.

    - Kathie K.

  • Professional Service
    Adequate explanation was provided for not testing the water heater, age. Promise to provide proposals for 40 gal and for 50 gal replacement. Promise to obtain receipts for prior work and warranty program that were not previously provided. Very pleased with the two techs and their professional actions.

    - Vince S.

  • Professional and Prompt
    Chris and Miguel arrived to give me an estimate on the installation of a new gas line. And, indeed, they did so - professionally and promptly.

    I've used My Georgia Plumber - AKA Michael's Plumbing - for years. Though the name is now My Georgia, Michael, Katrina, and the whole crew are still there providing the best plumbing service in North Georgia.

    So, Chris and Miguel did their jobs in their usual competent, courteous, and professional manner. And, we will certainly use them for running the gas line.

    - Michael G.

  • Highly Recommended
    Finished out our basement and My Georgia Plumber completed the gas work and plumbing. They did a great job. On time and under budget. Definitely recommend them.

    - Katrina D.

  • Quick Response Time
    We had a major water pipe break off at the ground level on th sour side of our home, which resulted in a large area of the interior of our basement to be flooded. After placing the call, Mike and his crew were at our home within 30 minutes! We could not have asked for a faster response time, plus they are a great group to deal with.

    - Nan Gregory

  • Very Experienced
    I had a hot water heater replaced by Cody. Everything about the replacement was orderly. Although some unexpected issues occurred, Cody handled them calmly and efficiently. You could tell he was experienced in doing this type of work. I was very pleased with the installation.

    - Ernest C.

  • Excellent Company
    Communication with the company is excellent. Plumbers show up on time. They take pride in their work and explain what is needed or not. Have used 3 times and very satisfied with work completed.

    - Joan P.

  • Knowledgeable and Beyond Fair in Price
    Michaels has been to my house three times in last 5 days. They have gone above and beyond for me and provided trusted service replacing my hot water heater and finding the leak from shower which I had extensive dammage. They were at my house within the first hour I callled and same for my next emergency call. Very courteous, knowledgeable and beyond fair in price! Will continue to use them for all my plumbing needs. Heck they even fixed my front door just to stay busy waiting on work to be done. Great people!

    - Leigh B.

  • Over-The-Top Service

    Michael's is our "go to" for any and all plumbing needs. They are always over-the-top courteous, helpful, and personable - all at a reasonable price.

    Over a year ago, our master bathroom toilet stopped working. We called Roto-Rooter because we did not yet know about Michael's. RR charged us an arm and a leg to replace a bunch of parts that didn't even fix the problem. A friend recommended Michael's and they fixed the issue (a blocked pipe behind the drywall) for less than the original plumber.

    We highly recommend them!

    - Elaine P.

  • Efficient Plumbing Experts
    First plumbing company I have ever used, & I absolutely love them!! Their technicians are knowledgeable & very courteous. They are now my personal plumbers, especially since they are also 24 hour emergency service. If you're looking for reasonable but efficient plumbing experts, no need to look anymore. My Georgia Plumber does an excellent job while making sure it's done right & saving you money wherever they can.

    - Lauren D.