Austell GA Plumbing Services
Austell GA Plumbing Repair & Replacement
My Georgia Plumber has been in business for over 30 years, providing quality plumbing services to both residential and commercial customers in Austell, GA. We offer a wide range of plumber services, including drain cleaning and repair, sewer line and water line services, water heater services, gas line service, remodeling and plumbing for bathrooms, kitchens and laundry rooms. We take pride in our reputation for providing quality workmanship at fair prices. Our Austell plumbers are licensed and insured, and we stand behind our work with a 100% satisfaction guarantee. If you're in need of a plumber, please give us a call today. We'll be happy to provide you with a free estimate.
for Austell, GA
Great Service, Awesome Price
Melanie - Austell, GA 30168
Technician Santos, is very personable and knows his stuff. He made an observation of our water pipe leak issue, diagnosed and explained it, quoted a fair and upfront price, then got right to work. Technician Santos, completed the job in a very reasonable amount of time and his follow-thru inspection of the work and how he communicated with transparency shows he is a man of integrity. If we ever need to call on My Georgia Plumber for service again we will be requesting Technician Santos for the job.
Mary - Austell, GA 30106
James asks questions before he starts the inspection to get a feel of what needs to happen. He knows what he is doing and then informs me in terms I can understand.
Very good service!
Nakima - Austell, GA 30168
David was timely and professional.
Response from My Georgia Plumber:
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
Jeremy - Austell, GA 30106
I had great service from yall. The only gripe I have is that I never received phone calls letting me know when they will be arriving. This made me have to call two more times to justvtry and find out. But they were quick to fix the issue and also informed me of another fix that I would need in the future.
CUSTOMER STATED: Toilet is backing up and the sewage system is clogged TECHNICIAN NOTES: Sewer pipe is clogged and needs to be cleared. Main sewer line is clogged in slab, unable to clear clog by backrodding from exterior clean out. RESOLUTION/RECOMMENDATIONS: pull powder bathroom toilet, use sewer machine to clear blockage the reset toilet. JOB NOTES: sewage clog is located in the main pipe. Present customer with estimate to clear blockage. She denied estimate at this time. Customer continued to use plumbing fixtures cause back up. Advised customer to not use fixtures until clog was removed JOB STATUS: COMPLETE AUTHO: submitted online, denied through chat ESTIMATES: please forward to customer
CUSTOMER STATED: Garbage disposal does not work, kitchen sink clogged, upstairs master toilet not flushing, master bathroom shower not working, upstairs guest bathroom toilet not flushing, guest bathroom shower not working, guest bathroom lavatory not draining TECHNICIAN NOTES: Insinkerator 1/3hp garbage disposal under kitchen sink jammed, causing kitchen sink not to drain. Unjammed disposal and tested. Customer states upstairs master bathroom toilet does not flush. Tested, no problems found. Customer states upstairs master bathroom shower does not divert to shower head. Customer did not know how to work tub diverter. Tested, no issues found. Customer states upstairs guest bathroom toilet not flushing. Tested, no problems found. Customer states upstairs guest bathroom shower does not divert to shower head. No issues found. Upstairs guest bathroom right side lavatory sink draining slowly due to pop up assembly not fully extending. Adjusted pop up assembly and tested. RESOLUTION/RECOMM
Dhufstetler 11/28/23 CUSTOMER STATED: Toilet leaking TECHNICIAN NOTES: Hall bathroom toilet leaking from tank bolts. Tank bolts loose, causing leak. RESOLUTION/RECOMMENDATIONS: Tightened tank bolts and tested. No further problems required. JOB NOTES: Home is on septic with no cleanout JOB STATUS: COMPLETE AUTHO: Submitted to CHW under autho limit
CUSTOMER STATED: Water heater not working TECHNICIAN NOTES: Rheem 40 gal nat gas water heater in outside utility room pilot went out. RESOLUTION/RECOMMENDATIONS: Relit pilot and tested with no problems. No further problems detected. JOB NOTES: JOB STATUS: COMPLETE AUTHO: Submitted to CHW under autho limit
Customer stated: they have a leaking faucet. Tech notes: called out today to look at a leaking faucet. While on site I found the guest bathroom tub faucet was leaking from the spout and wouldn’t stop. The cartridge is a single handle delta 13/14 series. I checked the water pressure to find it at 120 psi along with a failed expansion tank. Resolution: we will need to come out and replace the prv and the expansion tank in the garage. While in the guest bathroom we will need to replace the delta 13/14 series cartridge. Job status complete. Autho: 775jlhm (prv is the only thing approved)
CUSTOMER STATED: they had a leak. TECHNICIAN NOTES: called out today to look at a leak. While on site I found the tub faucet in the guest bathroom on the second level is leaking. It is a delta single handle positemp cartridge. I chaecked water pressure to find the home sitting at 120 psi. I located the pro in the garage and found it has failed along with the thermal expansion tank. RESOLUTION/RECOMMENDATIONS: I recommend having the prv, thermal expansion tank, and delta cartridge to be replaced. JOB NOTES: JOB STATUS: COMPLETE AUTHO: 115rbdi Submitted to AHS and was denied- estimate for customer
CUSTOMER STATED: Kitchen faucet leaking TECHNICIAN NOTES: Moen single handle oil rubbed bronze pull out kitchen faucet leaking from handle. Retaining nut to cartridge loose, causing faucet to leak. RESOLUTION/RECOMMENDATIONS: Tightened retaining nut and tested. No further problems detected. JOB NOTES: No cleanout JOB STATUS: COMPLETE AUTHO: Under Resipro autho limit
CUSTOMER STATED: Tub running constantly TECHNICIAN NOTES: Upstairs master bathroom tub faucet running constantly due to failed cartridge. Measured water pressure at 45 psi, indicating issue was caused by normal wear and tear. Cartridge needs to be replaced. RESOLUTION/RECOMMENDATIONS: Replaced Delta cartridges and tested. No further problems detected. JOB NOTES: JOB STATUS: COMPLETE AUTHO: Submitted diagnosis to CHW via web portal and received authorization through text
CUSTOMER STATED: The garbage disposal is not turning on TECHNICIAN NOTES: We found that the garbage disposal when turned on is humming I found nothing inside to jam it RESOLUTION/RECOMMENDATIONS: I used the garbage disposal tool to spin it free Tested with no issues JOB NOTES: JOB STATUS: COMPLETE/NOTCOMPLETE (RETURN TRIP NEEDED?) Job completed AUTHO: (AUTHO CODE OR WHO YOU SPOKE TO) Submitted online ESTIMATES: (READY TO SEND OR NEED REVIEW) Built and ready but homeowner is not interested No visible clean out
CUSTOMER STATED: Leak in basement TECHNICIAN NOTES: Washing machine in basement leaking from bottom of machine. Inspected and testing plumbing with no issues, water is coming from the washer itself. RESOLUTION/RECOMMENDATIONS: Not a plumbing issue. Transferred to appliance technician via Ahs. JOB NOTES: Measured water pressure at 85 psi, indicating that the Prv has failed and needs to be replaced. Advised customer that they should place a new work order to have pressure addressed. JOB STATUS: COMPLETE PARTS: (IF INCOMPLETE ARE STOCK OR SPECIAL ORDER PARTS NEEDED?) AUTHO: 115KMAI ESTIMATES: (READY TO SEND OR NEED REVIEW)