Replace the gasket on the toilet on the main level with customer supplied gasket Shut down the water to the water to the toilet in the hallway bathroom. Removed the flush valve stem and replaced the gasket Hooked up flush valve Turned water back on and checked for leaks There are no leaks at this time And toilet is functioning properly at this time Was un able to check presser due to hose bib on the front of the houses valve was leaking when you turn it on and couldn’t check on the heater due to not being able to get to heater and could not get the hose or the sprayer noses off the hose bib in the back of the house Quotes ready to send Job compleat there is no warranty on customer supplied parts

CUSTOMER STATED: Toilet handle is broken TECHNICIAN NOTES: Upon further inspection found the toilet plastics handle was broken RESOLUTION/RECOMMENDATIONS: Replace the flush handed JOB NOTES: replaced the flush Handel in the upstairs toilet JOB STATUS: COMPLETE/NOTCOMPLETE (RETURN TRIP NEEDED?) Complete AUTHO: (AUTHO CODE OR WHO YOU SPOKE TO) 115kgaa

Customer States: Both upstairs bathrooms are clogged/ backing up from the toilets and tubs. High priority was out and blamed the issue on baby wipes/ wet wipes being flushed. They did nothing to further look into this issue. Technician Notes: Upstairs master/ guest bathroom tubs and toilets are backed up. In order to solve this issue we will have to pull/ reset one of the toilets and snake the line. Resolution: AHS denied work order. This is a second opinion work order. They denied the pull and reset and snaking the line. They said if there is no access to begin with the snaking is not covered. I argued this but senior authorization rep denied this claim. Job Notes: Unable to complete full safety inspection at this time. Job Status: Complete. Autho: 115RLGL Estimates: Good to send.

Performed inspection on 3 bathroom house . Customer has concerns with slow draining sink in the kitchen and lose facet in the upstairs bathroom. Technician notes: gave customer 2 estimates to snake kitchen sink and replace lavatory faucets Job status: complete Please forward estimates to customer to discuss with husband about moving forward with work

The homeowner complaint is that all the toilets are clogged We found that all the toilets are clogged with lots of toilet paper and they have been for sometime because the contents in the toilets have hardened and dried out there are sewer flys in all the toilets This is not due to normal wear and tear conditions this has happened because of neglect not from homeowners but from the people that were supposed to be taking care of the house We also found that the water pressure is high My recommendation is to replace all 3 toilets and camera all 3 toilet drain lines to determine if there is anything in the pipes Job not completed Autho 275jzba All work was denied by Ahs Estimates are built The neighbor unlocked the door for us and left so there was no one on site to sign

Customer stated: water heater leaking Technician notes: upon inspection found a 17 year old 40 gallon natural gas ao smith water heater leaking internally. Recommend: replacement of water heater and all code required items. MGP notes: please bill accordingly. Estimates: please forward to customer. Autho: 115JCA ahs authod water heater tank but not mod, permit or code required items.

CUSTOMER STATED : Would like an estimate to install 3 vanities. TECHNICIAN NOTES : Out to the residence today for a free visit via Angie’s list to give a estimate to install 3 vanities. Upon arrival, customer stated she would like to replace drop in sink / bathroom faucet for powder bathroom on main, replace drop in sink / bathroom faucet for full hallway bathroom upstairs, and to install a double vanity sink / 2 bathroom faucets for the master bathroom upstairs. Installing double vanity in master will require adding drain. Customer would like to supply bathroom faucets, drop in sinks, and double vanity but would like us to supply water line / drain material. RESOLUTION : No repairs made today. Estimates have been built and are good to send to the customer. JOB NOTES : No payment at this time. No service call fee via Angie’s list. Clean out located on left side of front door. JOB STATUS : Job not complete ESTIMATE NOTES : Please send and follow up.

Water heater was not flushed today. Water heater is 18 years old. Estimates have been built on inspection job to send for a 50 gallon water heater replacement. Please follow up on those estimates. JOB STATUS : Job complete

CUSTOMER STATED : We would like our complimentary plumbing inspection completed through our membership. TECHNICIAN NOTES : Out to the residence today for a free visit to provide a free plumbing inspection through the customer’s home care club membership. Only concerns found on site was original 50 gallon natural gas water heater located in the utility closet/room within garage. Heater is 18 years of age. RESOLUTION : Performed completely plumbing inspection. Please send complimentary service estimates to homeowner regarding the 50 gallon natural gas water heater replacement. JOB NOTES : Clean out located on left side of driveway JOB STATUS : Job complete

CUSTOMER STATED : Floor is wet from leak in wall coming from laundry area. TECHNICIAN NOTES : Out to the residence for the concerns of there being a leak within the wall in the laundry area of the home. Home is vacant. After removing drywall around existing washing machine box, we found the the leak is due to a leaking 1/2 inch CPVC 90 and the FIP connection to the cold side of the washing machine box valve. While on site I have also found a malfunctioning pressure regulating valve. Water pressure read at 50 from water heater but dropped 10 pounds when turning on kitchen faucet. Homes NTE is $350. RESOLUTION : Replaced cold side valve for the existing washing machine box and made necessary pipe modifications to the CPVC 1/2 piping. After making repairs, home has been fully pressurized and repairs ,are today are showing no further concerns at this point in time. JOB NOTES : Need to bill bridge homes for repairs made today. Clean out located on left side of front door. Ple