Customer states: leaking kitchen sink and leak in hallway bathroom shower Technician notes: out today to inspect the leak under kitchen sink and hallway bathroom shower leak. The kitchen sink is leaking due to tubular and basket strainer not being installed properly. Rebuild tubular and installed new basket strainer. Filled sink up 3 times and checked and tested for leaks. Everything is working as it should. Hallway bathroom shower was leaking due to shower arm not being installed properly and only being hand tight. Removed shower arm and applied Teflon and pipe dope and tighten down properly. Checked and tested for leaks. Everything is working as it should at this time. Job status: complete Job notes: please bill resipro Estimates: no further needed

CUSTOMER STATED: The tenants complaint is that the hallway bathroom the tub shower leaks on the back side of spout and the tub spout moves when they divert it to the shower The hall bathroom lav sink drains slowly The master bathroom shower the handle pulls off TECHNICIAN NOTES: I found the tub spout in hall bathroom dose move and it dos leak at the back of the spout The lav sink is draining with no issues The master bathroom shower handle does pull off because the handle adapter the screw had become loose RESOLUTION/RECOMMENDATIONS: I replaced the tub spout I braced the tub spout I tightened the master bathroom shower handle No issues with the hall bathroom sink drain JOB NOTES: JOB STATUS: COMPLETE/NOTCOMPLETE (RETURN TRIP NEEDED?) Job completed PARTS: (IF INCOMPLETE ARE STOCK OR SPECIAL ORDER PARTS NEEDED?) AUTHO: (AUTHO CODE OR WHO YOU SPOKE TO) ESTIMATES: (READY TO SEND OR NEED REVIEW) No estimates needed No visible cle

Customer stated The tub was leaking and the disposal was not working Upon further inspection found the tub to be leaking from the over flow plate where it was improperly installed and found the disposal to be jammed Fixed over flow plat and filled tub to test Tub is working properly at this time Unnamed disposal tested Disposal is working properly at this time

Customer stated: the whole home is stopped up. Tech notes: called out today to look at a whole home stoppage. While on site I found no clean out and no man holes while entering the neighborhood. Home owner stated they had a different plumber out who had supposedly cleared it but started clogging again immediately after they left. Resolution: I recommend having the septic tank pumped. Job notes: this job is a resipro job. Rear hose bib is broken and won’t turn on. Front hose bib is street pressure. Job status: not complete

CUSTOMER STATED: leaking water heater TECHNICIAN NOTES: Out today, customer has a GE electric water heater 50 gallon, that is leaking from the top. Submitted to choice through online portal, awaiting approval 02/19/24 lee arrived on site Unboxed new heater and started to drain down old heater Upon un boxing of the new heater found the new heater to be damaged drain down valve was broken Will need new heater replace before it can be installed and Reuther trip will be need for job We will have get with choice about heater RESOLUTION/RECOMMENDATIONS: submitted to choice and waiting for approval JOB NOTES: please bill accordingly JOB STATUS: not complete Not completed AUTHO: submitted through online portal, awaiting approval from choice ESTIMATES: please send service estimates to customer Out today 3/8/24 Trevor J. Return trip to install the new 50 gallon electric water heater in the main level garage on a stand with code requir

CUSTOMER STATED: TECHNICIAN NOTES: RESOLUTION/RECOMMENDATIONS: JOB NOTES: JOB STATUS: COMPLETE/NOTCOMPLETE (RETURN TRIP NEEDED?) PARTS: (IF INCOMPLETE ARE STOCK OR SPECIAL ORDER PARTS NEEDED?) AUTHO: (AUTHO CODE OR WHO YOU SPOKE TO) ESTIMATES: (READY TO SEND OR NEED REVIEW)

We arrived at the home and no one answered the door I called the tenant and they told me that someone else had come out yesterday and fixed the issue No one home no work performed

The tenants complaint is they received a high water bill We found the meter was spinning and you could hear water spraying at the meter We dug at the meter and found a sinch ring that had became loose and was allowing the water to leak out of the line We cut out the bad ring and made a swing joint repair to the water line tested with no issues Job completed No new estimates are needed

The tenants complaint is that they are seeing water damage to the basement ceiling in the same area as before We found a large area of water damage in the basement ceiling We cut the ceiling to determine where the leak is coming from We found the Leak coming from the cold side of the guest bathroom shower I removed the handle and found the packing nut was screwed completely out of the stem allowing water to spray into the handle We also found there is high water pressure I recommend replacing the shower valve We did go ahead and tighten the packing nut back into the stem and that has stopped the leak We replaced the prv in the crawl space Tested with no issues Job completed Estimates built and ready to send No visible clean out

RETURN TRIP NEEDED -Large job damaged pipes are under the slab inside the home. Will need to cut aprox 30' of concrete aprox 2' wide to expose damaged section of pipe, remove and replace. Problem starts at red tape on floor in pics. Then back fill the trench and finish floor. Bid does not include putting flooring back only pouring concrete back to finished floor state. NOTES - Pics were previously submitted. We have been out to this property 2x in past 90 days. If bid is accepted, I credited 50% of those previous jobs towards this repair.