Nelson GA Plumbing Services
Nelson GA Plumbing Repair & Replacement
My Georgia Plumber is a trusted plumbing service company that has been serving the Conyers, GA area for over 30 years. We offer a wide range of residential and commercial plumbing services, including drain cleaning and repair, sewer line and water line services, water heater services, gas lines, bathroom, kitchen and laundry plumbing and remodeling services. We are dedicated to providing our Conyers customers with the highest quality of service possible, and we believe that our experience and reputation speak for themselves. If you are in need of a plumber, please give us a call today!
for Conyers, GA
Deonco - Conyers, GA 30012
Response from My Georgia Plumber:
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
Mary - Conyers, GA 30013
Very competent, arrived on time, answered questions and professional.
We arrived at the home and no one answered the door I called the tenant and they told me that someone else had come out yesterday and fixed the issue No one home no work performed
The tenants complaint is they received a high water bill We found the meter was spinning and you could hear water spraying at the meter We dug at the meter and found a sinch ring that had became loose and was allowing the water to leak out of the line We cut out the bad ring and made a swing joint repair to the water line tested with no issues Job completed No new estimates are needed
The tenants complaint is that they are seeing water damage to the basement ceiling in the same area as before We found a large area of water damage in the basement ceiling We cut the ceiling to determine where the leak is coming from We found the Leak coming from the cold side of the guest bathroom shower I removed the handle and found the packing nut was screwed completely out of the stem allowing water to spray into the handle We also found there is high water pressure I recommend replacing the shower valve We did go ahead and tighten the packing nut back into the stem and that has stopped the leak We replaced the prv in the crawl space Tested with no issues Job completed Estimates built and ready to send No visible clean out
RETURN TRIP NEEDED -Large job damaged pipes are under the slab inside the home. Will need to cut aprox 30' of concrete aprox 2' wide to expose damaged section of pipe, remove and replace. Problem starts at red tape on floor in pics. Then back fill the trench and finish floor. Bid does not include putting flooring back only pouring concrete back to finished floor state. NOTES - Pics were previously submitted. We have been out to this property 2x in past 90 days. If bid is accepted, I credited 50% of those previous jobs towards this repair.
CUSTOMER STATED: The homeowner complaint is that they are not getting any hot water to any fixtures TECHNICIAN NOTES: We found the the tankless water heater is mounted on the exterior wall of the home We tested the water in the kitchen faucet when we first arrived and didn’t get any hot water but after going outside and looking at the unit and testing the unit we found it is producing very hot water at the hot line And after letting the hot water fun for just a couple of minutes that the fixtures started getting hot water Now we did notice that the tankless heater is making a very loud grinding noise as it’s starting up and the noise goes away after 1 minute or so The tankless unit does not have any kind of weather protective covering Or an insulated box to keep the water lines from from being exposed to the temperatures they are wrapped in the pipe foam insulation RESOLUTION/RECOMMENDATIONS: My recommendation would be to replace the unit JOB NOTES: JOB STATUS
The tenants complaint is that they are seeing a water stain showing up on the ceiling of the 2nd floor guest bedroom We found there is some stains on the ceiling We went into the attic and found no plumbing near the area This is going to be a roof or siding issue No work was performed only diagnostic Job completed No estimates needed at this time
We arrived at your location and promptly turned off the water supply. We then assessed the issue and documented it by taking detailed photographs of the damage. Although the customer did not wish to proceed with any repairs at this time, we ensured that all necessary information was gathered. Summary of work performed: - Visited site and promptly shut off water supply - Documented the damage by taking photographs
Dhufstetler 01/23/24 Customer states water leaks under kitchen sink when water is used. Found water leaking from basket strainer retaining nut. Nut was loose and leaking. Tightened nut and tested with no further leaks. Unable to determine location of water meter Home is on septic, lid in front yard JOB COMPLETE
CUSTOMER STATED: water heater isn’t producing hot water TECHNICIAN NOTES: came out today for diagnosis while out on site I found water heater has leak points due to age and will need to be replaced in order to address issues leak keeps tripping ECO safety switch RESOLUTION/RECOMMENDATIONS:as of today submitted for replacement through CHW, unable to find clean out , and home is on well system, unable to take pressure picture hose bibs are winterized can’t locate shut offs , please note water heater is on a well water system and polybutylene piping will need adapters. JOB NOTES: JOB STATUS: COMPLETED diagnosis AUTHO: (AUTHO CODE OR WHO YOU SPOKE TO) ESTIMATES: READY TO SEND
The tenants complaint is that they cannot use any of the fixtures in the home Or the toilets bubble and the shower and tubs back up The tenant told me they have been having the kind of issues for the 2 years they have lived here I found both the shower and the tub have backed up It appears to be a whole home clog I ran my sewer machine through the master bathroom shower to clear the clog I got my cable a few feet into the line and started to grab something then there was a loud pop when I pulled my cable back I found the end of my cable had broken off From everything I can see the home still has cast iron drain lines and they seem to be deteriorating The lines need to be jetted and run a camera down the lines to determine if the lines need to be replaced There is no out side clean out Job not completed Need to submit estimate to resi Need to get with management on estimate