Customer stated the shower on the main floor was leaking into to the room next to it in the closet Look at the shower from the front side and found no signs of a leak when water was running when water was not running Cut access hole in closet wall Ran again and found that the drop ear 90 was leaking Took shower arm off and tried to reinstall it appropriately and tight Found that it was still leaking Cut access hole in the front front of the shower where the drop ear is in the shower arm comes out Found that the cpvc drop ear 90 was cracked Replaced the drop ear 90 pm the shower and tested the shower There are no leaks at this time Resi will need to send some one to close up holes in sheet rock Job is compleat No estimate required at this time

Called out today due to there being no hot water Upon arrival found that the pilot light had been relight and was working properly but i also found that the expansion tank was leaking and heater was not up to code Had to cut out thermal expansion tank and replace expansion tank and all the way to heater, including new ball valve for the heater to bring heater up to code shut down water to the house and drained down the house Cut out the old expansion tank and the short bite flex line going to the heater that had the shark bite shut off on it Replaced shut off expansion tank installed expansion bracket for expansion tank turned water back on and tested for leaks There are no leaks at this time Job is complete No further estimates needed Customer was not home Would recommend some look at the floor in utility closet

Estimate to camera the main line for a building and find 80 feet of cast iron pipe is on bad shape and 100ft can be cleaned with hydro jet this line runs under slab

Out today 6/24/24 Trevor J. Customer needed us to sign off on his water conservation form provided by Dekalb county. Customer has proper low flow toilets, faucets, and shower heads. Everything is up to par. Job Notes: Safety inspection not performed. Job Status: Complete.

Customer call about high water bill I find the small hose going in to the flush valve is to long and loose water from there cut hose tested and everything is good Water pressure is 110psi we need to replace pressure regulator valve Customer not ready to replace pressure regulator valve she need estimate send

The homeowner complaint is that the flow on the kitchen faucet is less than normal We found that the aerators were clogged up We cleaned out the aerators on the kitchen faucet and tested with no issues Job completed No new estimates needed

Do not go job notes : Tasks in invoice are correct. No work was completed on site. Customer did not want to move forward with out of pocket costs. Please bill out. CUSTOMER STATED : Water heater, TMP and pressure regulating valve knee looked at TECHNICIAN NOTES : Out today for the concern of a defective t&p valve causing water to drip continuously outside. After inspecting system, found the existing single union watts prv to be defective. Existing prv is located near the water in garage but has limited access for replacement. We will need to remove the water heater to properly replace prv. Home warranty company is only willing to cover $787.25 for the repairs. Customer stated she wanted no repairs completed today if the warranty wasn’t paying for them. RESOLUTION : No repairs made today, customer did not want to pay out of pocket expenses for repairs at this time. Need to forward estimates. JOB NOTES : Please feel card in photos for invoice amount JOB STATUS :

Customer States: Main level powder bathroom toilet doesn’t flush. Toilet is clogged. Technician Notes: Main level powder bathroom toilet is clogged. Waste not flushing down toilet. Toilet will need plunged/ augered to flush again. Resolution: Used plunger to clear toilet. Managed to get toilet flushing again. Test flushed multiple times to ensure unit is working fine. Job Notes: Completed safety inspection. Job Status: Complete. Autho: Invoice is under Autho limit of 350.00. Attempted to reach 2-10 to get Autho code. Unable to get warranty company on the phone. Estimates: No additional needed.

CUSTOMER STATED : Would like our complimentary water heater flush completed. TECHNICIAN NOTES : Out today for a free visit to perform a water heater flush through the customers membership. 50 gallon electric water heater located in the closet within the secondary bedroom is outside of its manufacturing warranty and is reaching its life cycle with being 10 years of age. Customer did not want water heater flushed due to risk of liability. RESOLUTION : Did not perform water heater flush by customers decision. They requested an Estimate to replace the water heater and to perform a sewer scope to install an exterior clean out. Estimate has been built on the “inspection” invoice. JOB NOTES : No exterior clean out No payment due at this time. JOB STATUS : Job complete

CUSTOMER STATED : Would like our complimentary plumbing inspection completed. TECHNICIAN NOTES : Out to the residence today for a free visit to perform a plumbing inspection through the customers membership. Home has 2 full bathrooms & kitchen. Existing electric water heater in closet within secondary bedroom is approximately 10 years old and is reaching its average life cycle. Home also has no exterior clean out. RESOLUTION : Completed complimentary annual plumbing inspection. Customer requested an estimate to replace electric water heater and to perform a sewer scope for an exterior clean out. JOB NOTES : No exterior clean out. No payment due at this time. JOB STATUS : Job complete ESTIMATE NOTES : Please forward.