Customer call about kitchen sink leaking replace basket strainer on left side of the sink 3 tub has slow drain clean the drain and everything is good Bathroom faucet has slow water pressure fixed and is good Replace pressure regulator valve Job is complete

The tenants complaint is that the guest bathroom tub backed up when the sink or toilet is used We tested the system and could not recreate the issue We checked all the items in all the bathrooms and did not find anything giving any issues or signs of an active clog No mechanical failure at this time Job completed No estimates needed

Customer stated: they had a leak somewhere. Tech notes: while on site I found the hall way floor buckling and the left side wall to be soggy. There is a vent that is used as an access panel for the condensation pump on the hvac unit. The pump is clogged and is causing water to leak into the tenants bathroom and in the hallway. Resolution: resi pro needs to send an hvac tech to look at the pump. Job status complete.

Customer stated basement bathroom backing up when anything is used Found basement bathroom was backing up after a few minutes of running water Opened clean out outside and found that it was full. Ran sewer machine down clean out and got stuck inside of the septic tank. Got the cable free of the septic tank Septic is full. Resi needs a septic company to come and inspect the septic system. Job is not completed.

Tenet stated that the dishwasher was not draining and the shower in the basement was not draining. Tested dishwasher to find no issues at all. Ran sink for 20 minutes along side the dish washer and everything thing drained perfectly. I forced the dishwasher to drain to not have to wait for the full cycle so there may be an issue with the dish washer that an appliance technician should take a look at. Shower in basement drain backing up, ran pistol snake down drain and cleared the line. Pulled out a large amount of hair and other build up. Shower draining perfectly now. Job is completed.

Find main line clog run small machine and pull some roots I recommend to come back with camera so we can locate were roots going into the line

We showed to places and found where the leak was coming from, leak is been caused by splash and water running in the. Edge of the floor where it touches the shower wall,, So this isn’t drain or pressurized water leak. Job complete. Also need to send estimate to replace a recirc pump Taco pump

The homeowner complaint is they are seeing water leak from the water heater We found that there is water leaking from the tank and coming out around the drain valve. The water heater is not covered by constellation. We are recommending to replace the water heater it is still under the manufacturer warranty it is a 2021 Job not completed Estimates are built and ready to send

Customer stated: leak in garage. Technician notes: upon inspection found that leak was coming from underneath kitchen sink. All drain washers were worn and not sealing. Replaced washers as a temporary fix, proper fix will have to cut open wall and lower kitchen sink drain. MGP notes: please bill accordingly Job status: complete Estimates: please forward to customer

Water heater is not leaking, Leak is coming from the HVAC unit next to the heater and will need a professional HVAC technician to properly diagnose the cause of failure technician today. Use gas sniffer on all visible plumbing related and gas fittings and found no gas leak presenting itself today.