Customer stated: water bill is high and toilet is constantly running. Technician notes: upon inspection found hall bathroom toilet fill valve installed to high causing water to constantly flow through the overflow. Adjust fill valve and toilet is not running anymore. Observed meter and there are no signs of other leaks at this time. MGP notes: please bill accordingly Job status: complete

Arrived on site an found tenant not to be home left teen aged kid home Awaiting parent to get back called customer and received no answer Out today 6/21/24 Trevor J. Return trip after previous technician was unable to get into home with proper supervision. Out today to look into issue with the main level powder bathroom toilet not flushing. Toilet is stopped up. Ran closet auger into trap and pushed through toilet paper build up. Opened front sewer clean out to ensure there was proper flow from toilet to main line. Toilet is flushing as it should, test flushed multiple times with a large amount of toilet paper. Job Notes: Completed safety inspection. Job Status: Complete. Autho: Bill to ResiPro Estimates: No additional needed.

Customer/ Tenant States: Leak under kitchen sink. Technician Notes: Kitchen drain pipe/ tubular on the left side of sink keeps falling away from strainer. Took drain apart to find warped gasket. Will need to perform minor rebuild to gain stability out of drain. Resolution: Rebuilt left side of drain in kitchen sink with new tubular nuts and washers. Job Notes: Safety inspection complete. Job Status: Complete. Autho: Bill to ResiPro. Estimates: No additional needed.

Customer stated: they had a leak coming from under the kitchen sink. Tech notes: while on site I found the leak in the kitchen sink to be non existent. Apparently home owner had leak coming from the tubular where a tubular nut was not tightened all the way. Home owner tightened it previously before I had arrived. Resolution: found no leak coming from anywhere. Job status complete. Job notes: no pressure gauge.

Customer stated: they had a leak under the sink. Tech notes: called out today to look at a leak under a sink. While on site I immediately found 2 issues. On was a tubular gasket and the other is the dish washer drain line. Resolution: the dish washer does not have a clamp to hold in place. I recommend to replace whole line in order to repair leak. Job status not complete Job notes: no pressure gauge.

Customer call about toilet is not flushing good I tested with toilet paper and everything is good Job is complete

Customer call about leak on hose bib we cut drywall to replace so resipro need to send drywall guy to patch the wall Replace pressure regulator valve as well job is complete

Customer/ Tenant States: Leak under kitchen sink. They put a bucket under it to keep it from ruining cabinets. Technician Notes: Out today to look into an issue with the kitchen drain leaking. Water leaks from tut left side ABS tubular when water is ran. Leak is more noticeable when sink is filled and drained. Will have to rebuild minor section of tubular. Resolution: Removed tubular basket strainer flange, nuts, and washers. Installed new section of pipe with new nuts and washers. Ran water, filled sink and tested. Job Notes: Sewer clean out located on the exterior of the foundation, but inside of the concrete. Job Status: Complete. Autho: Bill to ResiPro Estimates: No additional needed.

Customer call about leak on shower I replace seats and spring on the shower valve leak stop if this leaking again we need order special cartridge to fixed Replaced seats and springs

Do not go job notes : Dispatched and arrived to job to copy and paste notes from first work order. Customer has 2 work orders with resipro for the same issues CUSTOMER STATED : Tub/shower in hallway will not turn off. TECHNICIAN NOTES : Out to the residence today for the concern of the full hallway bathroom on the upper level constantly running hot water. After investigating, I found the hot side stem for 3 handle shower valve to be missing a washer causing the constant water flow. Water pressure is good testing at 50 PSI from water heater. RESOLUTION : Replaced hot side stem washer for 3 handle shower valve in full hallway bathroom on upper level of home. After making repairs, we have fully pressurized the system and have found no current concerns at this point in time. JOB NOTES : Please bill resipro for work completed today. Customer has 2 separate work orders for same issue that has been resolved. JOB STATUS : Job complete.