Called out today to look at a leaking water heater for construction Water heater was leaking from the flex line on the cold side Home owner doesn’t have an isolation valve for there condo. The shut off for the water heater is broken and need’s replaced. Constellation stated that they would have to get with the home owner of the condo as they typically don’t cover condos. Found the prv on right of building and there is one shut off valve in the middle of the building not sure what the middle shut off controls. In order to replace heater the washer and dryer will need to be moved to access heater. Attempted to go back and get pictures of washer and dryer but home owner did not respond. Cannot check pressure due to no outside hosebib. Customer was also told they have to have notes on door and maintenance on site to shut down water These are condos that are set up like apartments . Constellation approved for us to replace shut off valve and flex line going to water heater Waiting

CUSTOMER STATED : Would like the water heater inspected. TECHNICIAN NOTES : Out to the residence today for the homeowner interest of having their existing water heater inspected. Existing water heater located in the basement utility closet is 14 years old. Per homeowner, water heater has never been flushed. Thermal expansion tank is defective. While on site we have also found a defective pressure regulating valve that is located behind the water heater in the basement. Due to the age of existing water heater and defective pressure regulating valve, I have recommended to replace existing water heater system and pressure regulating valve located in the basement. RESOLUTION : No repairs made today. Inspected existing water heater. Please send complimentary service estimates to homeowner. JOB NOTES : Please bill constellation for trip out. JOB STATUS : Job not complete. ESTIMATE NOTES : Please send and follow up.

4/19/24 Preston B. Job notes : Out to the residence today for a sold service estimate to replace the kitchen faucet sprayer head/hose on main level. RESOLUTION : Installed new brushed nickel glacier bay sprayer head/hose for kitchen faucet. New parts have been properly tested after installing and faucet is showing no further concerns at this point in time. JOB NOTES : Please bill remaining balance for estimate sold JOB STATUS : Job complete Customer/ Tenant States: Leak under the kitchen sink. Technician Notes: Out today to look into an issue with a leak under the kitchen sink. Found that when the faucet is in the on position water is spraying out a section of the sprayer hose. This is soaking the bottom of the cabinetry. Glacier Bay faucet. It is also leaking where it threads onto the sprayer head. I would recommend a sprayer hose replacement as the bare minimum repair or we could replace this faucet entirely. Resolution: Spoke to Landlord (Rick) on the phone and he went

This quote is to replace the motherboard using the customer supplied motherboard that he orders from Rheem 04/16/24 Upon installing the new mother board could not get power to the unit Spoke with Rheem tech support again they stated we needed a new blower motor and new fuses Customer is ordering the new parts and will have us install them Gave the customer the part numbers from Rheem Customer order parts while we were on site Estimate arrival date for the parts is Parts should arrive tomorrow if they do not show up tomorrow and customer would like for an appointment for Thursday if at all possible and I will need an extra set of hands as well for this job Unit needs fuses and blower 04/18/24 lee Came out today to replace the blower motor and fuses on the tankless Removed old blower Morton and old fuses Installed new blower and reinstalled all conceptions Installed new fuses Turned water and gas back on and plugged in the unit Unit turned on and fired right up

Customer stated that they wanted heater lower on the wall This quote is to pull the wall mounted heater off the wall set it on feet on the floor Customer accepted the price to pull heater off the wall Customer also had coupon Pulled the heater off the wall and mounted it on its new feet turned the gas back on and checked for leaks there are no leaks at this time Cleaned up work area Payment in photos Job complete

Cannot flush out existing water heater due to the age of the unit technician recommends the replacement as preventative maintenance.

CUSTOMER STATED: The homeowner complaint is they are not getting hot water They recently had the breaker for the water heater replaced TECHNICIAN NOTES: We found that the water heater is not heating the water because the thermostats have become soaked and the outer shell is holding water The tank has a leak RESOLUTION/RECOMMENDATIONS: The water heater needs to be replaced with code items JOB NOTES: JOB STATUS: COMPLETE/NOTCOMPLETE (RETURN TRIP NEEDED?) Job not completed PARTS: (IF INCOMPLETE ARE STOCK OR SPECIAL ORDER PARTS NEEDED?) AUTHO: (AUTHO CODE OR WHO YOU SPOKE TO) 365 The homeowner has 250.in code coverage Customer out of Pocket cost 639.93 Ahs is having system issues and was not able to complete the authorization they said they will call the office number back to give us the authorization number ESTIMATES: (READY TO SEND OR NEED REVIEW) Built and ready to send 4 /16/ 24. James We replaced the water heater and code items

TECHNICIAN NOTES: came out today on return trip to install a recirculating pump system as of today unit has been installed and tested without further issues everything is working as it should . Unit is located in the basement of the home near water heater on hot side , cross over tee is located on master bathroom right side faucet under vanity. JOBSTATUS: complete Complimentary estimate to install a recirculating pump comfort series brand on water heater and add a T on the furthest fixture

Estimate to fix gas leak on 3/4 line tested and everything is good job is complete

Called out today to perform the annual water heater flush Flushed tank for 45 mins to ensure tank was complete clean Water pressure is good and heater is only one year old Everything appears to be in proper working order No visible clean out LOCATION IN HOME: Garage closet AGE: Sep 2023 GALLONS: 50 TYPE: Natural gas BRAND: Rheem MODEL: Prog50-38n rh60 SERIAL NUMBER: Q362361947 Job compleat