The tenants complaint is that the kitchen sink drain pipes fell off We found the trap fell off the kitchen sink drain pipes Because the way it was piped We replaced the trap and reworked the tubular Job completed No new estimates needed No visible clean out No one was on site we were let in remotely

Customer Stated: They were unable to get any hot water, and after discussing with the property management company they found that the gas to whole home was shut off at meter. Tech Notes: Upon inspection I found that the gas meter is locked, and shut off, therefore no gas is able to be used through out the home. This is the reason the tenants are unable to get hot water through out the home. Resolution: There is nothing plumbing related I can fix for todays issues. The gas company will have to come unlock gas meter. Job Notes:**Please bill out to Resipro for todays dispatch trip charge** Job Status: Complete Estimates: N/A

Stated.. low water pressure on hot side throughout home Tech notes.. came out today to diagnose low water pressure on hot side while on site found the shut off valve on the water heater to be broken causing the low water pressure. Resolution.. replaced shut off valve to water heater fixing the pressure problem. No further concerns at this time Notes.. no clean out Status.. complete

Customer stated none of the showers in the house get got but everything else does Found all the bathrooms in the houses scald guards were adjusted to be very low. Removed handles and adjusted scald guards on all 3 showers in the home so they got hot enough for the tenet. Found no other issues while I was on property. Job is completed

Customer stated that they had a leak in the two Handel shower stem Upon further investigation found that the stem was leaking Shut down water to house Drained down house Removed old stem Found that old stem didn’t have a flat washer on the back side of the stem Replaced flat washer on shower stem turned water back on and checked There are no lease at this time Was unable to check pressure due to grunt hose bib being off or not working and back hose bib to have a hose stuck on it No visible clean outs

CM 02/26/2024 Customer stated: they had a leak under the sink. Tech notes: Called out today to look at a leak under a sink. While on site I found both basket strainers were leaking due to improper installation. Resolution: removed both basket strainers and put plumbers putty between the sink and the basket strainer. Once reinstalled I tested and found no leaks or drips. Job status complete This estimate is to repair a basket strainer. The basket strainer had no plumbers putty and had the gasket between the sink and the basket strainer where plumbers putty is supposed to be.

The tenants complaint is that they are still haveing a leak under the kitchen sink they said that it seems to be the same problem as before We tested the kitchen sink and found no active leak from the drain line Or water lines We checked the last repair to make sure it was not having an issue Everything it good and tight no leaks from the repair We then tested the dishwasher to see if it was leaking at the drain line connection it did not leak We did however find that the kitchen sink is falling away from the counter top So that could be the source of the water they are seeing In the kitchen cabinet and below Job complete LEAK IS COMING FROM WHERE THE SINK IS FAILING AWAY Estimate good

CUSTOMER STATED: The tenants complaint is that they are having water showing up Through the master bathroom flooring and getting in to the master bathroom carpet And they are saying that the toilet seems to not flush regularly TECHNICIAN NOTES: We found that there is water coming up through the flooring As we tested we found that that both showers are leaking out from the handles and water is flowing into the walls behind the showers The master bathroom tub spout is leaking in to the wall as well We found the master bathroom toilet doesn’t want to flush correctly After inspecting it we found that the flush valve tube is cut to low So the tank isn’t getting enough water to flush properly RESOLUTION/RECOMMENDATIONS: Recommend rebuilding 2 shower valves Replace in tub spout and toilet JOB NOTES: JOB STATUS: COMPLETE/NOTCOMPLETE (RETURN TRIP NEEDED?) Job NOT completed need authorization from resi PARTS: (IF INCOMPLETE ARE STOCK OR SPECIAL ORDER PARTS NEED

CUSTOMER STATED: toilets keep clogging up TECHNICIAN NOTES: came out today for diagnosis will need to run camera in order to find issue today in drain lines . Home is clogged today and will continue to clog until issue is addressed. RESOLUTION: ran camera in hallway bathroom to further diagnose, while running camera found there is a double wye which will need to be replaced in order to address repeat clogging issues.will send over estimates Once fitting is replaced we will test system, but as of today we found one major issue. Could not take pressure hose bibs are off and could not locate shut offs JOBSTATUS: complete MGPNOTES: ESTIMATES: need to build with santos/Dan

Customer/ Tenant States: Toilets are backing up. Portion of sewer line was replaced last summer. Still having issues. Technician Notes: Out today to look into issue with a main line clog. Upon arrival, clean out cap was off and waste has built up around clean out. Ran camera into main sewer line. Line is holding at 28ft past first clean out. Ran sewer machine and pulled back paper towel/ toilet paper/ wet wipes. Ran camera again and found roots in the line near the road frontage. Roots are holding on to waste and creating a clog. This section of pipe was not replaced. Resolution: Will need to hydro jet the main line and camera to search for underlying issues. Line is flowing but will back up again. Job Notes: Bill to/ submit to ResiPro for snake and hydro jet. Job Status: Incomplete. Autho: Bill to ResiPro. Estimates: Good to send.