Nelson GA Plumbing Services
Nelson GA Plumbing Repair & Replacement
My Georgia Plumber is a trusted plumbing service company that has been serving the Villa Rica, GA area for over 30 years. We offer a wide range of residential and commercial plumbing services, including drain cleaning and repair, sewer line and water line services, water heater services, gas lines, bathroom, kitchen and laundry plumbing and remodeling services. We are dedicated to providing our Villa Rica customers with the highest quality of service possible, and we believe that our experience and reputation speak for themselves. If you are in need of a plumber, please give us a call today!
Local Reviews
for Villa Rica, GA
p.brown@mygeorgiaplumber.com
CUSTOMER STATED: TECHNICIAN NOTES: RESOLUTION/RECOMMENDATIONS: JOB NOTES: JOB STATUS: COMPLETE/NOTCOMPLETE (RETURN TRIP NEEDED?) PARTS: (IF INCOMPLETE ARE STOCK OR SPECIAL ORDER PARTS NEEDED?) AUTHO: (AUTHO CODE OR WHO YOU SPOKE TO) ESTIMATES: (READY TO SEND OR NEED REVIEW)
d.hufstetler@mygeorgiaplumber.com
CUSTOMER STATED: Water heater leaking TECHNICIAN NOTES: AO Smith 40 gal nat gas water heater in garage leaking from bottom. Tank has ruptured and cannot be repaired, it must be replaced. RESOLUTION/RECOMMENDATIONS: Need to replace water heater JOB NOTES: Notified homeowner of high water pressure and advised that they place an additional work order with CHW to have pressure addressed as well. Home is on sewer, no cleanout JOB STATUS: RETURN TRIP NEEDED PARTS: CHW sending water heater AUTHO: Submitted diagnosis to CHW via web portal ESTIMATES: (READY TO SEND OR NEED REVIEW)
James T.
CUSTOMER STATED: The homeowner complaint is that there is a water leak from the thermal expansion tank that we installed TECHNICIAN NOTES: I found that there was a leak coming from the thermal expansion tank The leak was coming from the threads where it connects to the copper pipes The thermal expansion tank was only screwed in by about 5 turns So it wasn’t completely seated and sealed RESOLUTION/RECOMMENDATIONS: I replaced the thermal expansion tank Tested for 20 mins with no signs of leaks I did find like on the original visit that the water pressure is at 100 psi JOB NOTES: NEEDS NEW WO FOR PRV JOB STATUS: Job completed AUTHO: Completed under warranty ESTIMATES: No new estimates are needed The homeowner asked me about a pan I explained to them I’d have to speak to management because I was not aware of that issue
p.brown@mygeorgiaplumber.com
CUSTOMER STATED: TECHNICIAN NOTES: RESOLUTION/RECOMMENDATIONS: JOB NOTES: JOB STATUS: COMPLETE/NOTCOMPLETE (RETURN TRIP NEEDED?) PARTS: (IF INCOMPLETE ARE STOCK OR SPECIAL ORDER PARTS NEEDED?) AUTHO: (AUTHO CODE OR WHO YOU SPOKE TO) ESTIMATES: (READY TO SEND OR NEED REVIEW)
d.casto@mygeorgiaplumber.com
CUSTOMER STATED: sewage ejection pump is not work TECHNICIAN NOTES: upon inspection found a Liberty pro380 sewage ejection pump located in the basement, the pump is tripping the breaker every time it is plugged in. RESOLUTION/RECOMMENDATIONS: pump will need to be replaced JOB NOTES: submitted builders grade replacement to choice, customer would like to wait for choice’s approval. Customer had to leave before any autho or denial was received, attempted to call customer to speak about upgrades if he wants them with no success, left voicemail. JOB STATUS: COMPLETE AUTHO: submitted online, no autho received at this time ESTIMATES: please forward to customer
Trevor J.
Customer States: They went out of town and came home to a leak in the basement. They had a restoration/ mitigation company out. They saw water coming from the water heater and turned water off to the home. Technician Notes: Out today to look into issue with a leak in the basement. Restored water to home to search for leak. After about 10 minutes the water heater began pouring water out of the upper thermostat cover. Water heater has failed. 50 Gallon Electric Rheem water heater manufactured June 1st, 2015. Tested pressure after valving off water heater and leaving main water on to home. Pressure measured at 100psi. Expansion tank has also failed. Resolution: Submit work order to CHW for approval. Awaiting CHW response. Job Notes: No exterior sewer clean out located while onsite today. Job Status: Incomplete. Autho: Awaiting CHW response. Estimates: Good to send. ***Customer is going to need a new/ separate work order for the PRV (pressure regulating valve) due to pressure b
p.brown@mygeorgiaplumber.com
This is a complimentary estimate to have the existing AO smith 40 gallon natural gas water heater located in the garage of home replaced with brand new tank, and all code required items to help fix/prevent any future plumbing issues. Ejenkins11/6/23 Technician notes: Returned to replace 40 gl nat gas water heater. Installed ball valve, expansion tank with mounting bracket, gas flex and pipe modifications. Tested well upon completion. Job notes : no clean out visible Job status: complete
gio.barreto@mygeorgiaplumber.com
CUSTOMER STATED: They had a leak coming from the water heater. TECHNICIAN NOTES: Upon inspection I found that this is a AO smith 40 gallon natural gas water heater located in the garage of home, and is 20+ years of age which is well outside of manufacture warranty. I found that this unit is leaking internally badly, and can only be replaced at this point as there are no repairs I can make for this tank. I let home owner know I will have to submit this to choice warranty for authorization before we can make a replacement. I let home owner know he can go through service if he would like to have this done sooner or he can wait on his warranty company. The home owner elected to wait on his warranty company before making any further decisions. RESOLUTION/RECOMMENDATIONS: We will need to replace the existing AO smith 40 gallon natural gas water heater located in the garage of home with new 40 gallon tank, and all code required items to help fix/prevent any future plumbing issues. JOB NOTES
Christine J.
Ejenkins 10/26/23 CUSTOMER STATED: ice maker supply line ruptured TECHNICIAN NOTES :arrived to find water was shut off to refrigerator due to ice maker supply line ruptured. Turned on valve and witnessed water spraying. RESOLUTION/RECOMMENDATIONS: CHW Approved to replace ice maker supply line. Replaced with braided ice maker supply line and tested. JOB NOTES: email invoice to customer. Customer on septic with pop off valve. JOB STATUS: COMPLETE AUTHO: approved on chat
Christine J.
TECHNICIAN NOTES: RESOLUTION/RECOMMENDATIONS: JOB NOTES: JOB STATUS: COMPLETE/NOTCOMPLETE (RETURN TRIP NEEDED?) PARTS: (IF INCOMPLETE ARE STOCK OR SPECIAL ORDER PARTS NEEDED?) AUTHO: (AUTHO CODE OR WHO YOU SPOKE TO) ESTIMATES: (READY TO SEND OR NEED REVIEW)
