Customer states: master bathroom toilet not flushing Upon arrival found the shut off valve was turned off Turned water valve on toilet and flushed several times to ensure toilet work properly. No leaks at this time. No clean out on sight. Job status complete and no further estimate needed

CUSTOMER STATED : There is a leak under the kitchen sink and tub faucet leaks in master bathroom. TECHNICIAN NOTES : Out to the residence today for the tenants concern of there being a leak under the kitchen sink and for the Roman tub valve in the master bathroom leaking from around the spout when water is turned on. Kitchen sink has a leak due to a bad seal on the front side of kitchen faucet. When water is splashed on the front side of the faucet, a small drip spreads below under the cabinet. Roman tub valve in master bathroom has a defective o-ring seal. Due to how it was originally installed, we will need to cut drywall near the toilet to properly access the bottom side of the tub valve. While on site we have also found a defective pressure regulating valve causing the water pressure to exceed 120 PSI. Prv is located in utility closet on the right side of the water heater. RESOLUTION : Caulked base if kitchen faucet and recommended to let it dry before splashing water and

CUSTOMER STATED : We would like our complimentary plumbing inspection completed. TECHNICIAN NOTES : Out to the residence today for a free visit to perform a complimentary plumbing inspection through our membership program. RESOLUTION : Completed plumbing inspection and found no concerns at this point in time. Water pressure is good, water heater is brand new, and clean out is located on the front side of the home. JOB NOTES : No payment due at this time. Clean out located In the front landscaping on the left side of front door. JOB STATUS : Job complete.

Sewer is backed up and we found both clean out caps to be busted off in yard. We unclogged head to run camera and we found a lot of trash sticks and possibly toys. This sewer will back up again. We need to either dig up or jet downstream. If we only jet then it will back up again only further. We also need to cap of these two clean outs

Showed today to. Repair a a slab leak. In order to do this job we had to pull toilet off , we broke concrete and dug up around a foot 1/2 down and found a 3/4 copper line, leak was where the copper was bending up to the floor We fix the leak and tested everything was working properly and after that we poured concrete and it’s done. Also we had to came back to reset. Toilet after the floor is done. Job complete

Customer states when 2 or more item in the house are running water the water pressure completely dies. They have had this problem since they moved in but the problem got worse after another tech came out and could not locate the emergency shut off or PRV so he installed a new PRV outside in front of the meter in another box. When kitchen faucet and back hose bib are running there is no water coming out of the upstairs bathroom lav or shower valve. Tested water pressure to find it was at 20 psi.checked meter and the meter is completely open removed back union nut on PRV to find no obstruction in the PRV and water pressure from the meter to the PRV is normal Need to dig from meter to house following water service line to try to locate the old PRV and emergency shut off to remove them to resolve the issue. Unable to locate them anywhere in the house and the house appears to be from the 70s due to the cast iron stubbing up for the washer box and the house is on a slab the old PRV and e

Customer stated the water heater pilot light went out and he relit it on Saturday Upon further inspection found that the tank was just set to hot Turned up water heater Would recommend replacing this heater soon heater is out side of manufacture warranty As of now heater appear to be working but there is some rust and corrosion on the top of the heater as well I visible clean out Job complete

Customer stated that the upstairs hallway bath shower is slow to drain and there’s a leak under the kitchen sink Upon further inspection found that the shower was stopped up due to there being hair in the tub shoe and the sink was leaking from the basket strainer Replace the basket strainer under the kitchen sink Turned water on and tested for leaks There’s are no leaks at this time Up stairs shower we cleaned the hair out of the tub shoe Tested everything is working properly at this time Cleaned up work area No visible clean out

Customer/ Tenant States: There is a leak coming from the upstairs hallway bathroom tub. When they use it, it leaks into laundry room. Technician Notes: Upon arrival, we began running water in the upstairs hallway bathroom tub, leak began right away. Determined we will need to replace the tub drain. On a side note, the previous company that worked on this tub for some reason notched into the tub shoe. The cut didn’t go all the way through but weakened this area. There was also no gasket on the bottom side of the tub drain. Resolution: Installed a new tub drain with gasket. Ran water/ filled tub. Leak stopped. Tested again with no leaks. Time will tell if this repair will last due to the condition of the tub itself. Job Notes: No exterior sewer clean out located. Job Status: Complete. Autho: Bill to ResiPro. Estimates: No additional needed at this time.

CUSTOMER STATED : Would like the outside hose bibs turned on. TECHNICIAN NOTES : Out to the residence today due to the customer wanting their exterior hose bibs turned on. Hose bibs are located on left and right side of home. Hose bib cut off for right side is in garage. Hose bib cut off for the left side is under kitchen sink. RESOLUTION : Turned on isolation valves for exterior hose bibs. No further concerns at the residence. Homes water pressure is 50 PSI. JOB NOTES : Please bill resipro for invoice amount. Clean out located on left side and front of home. JOB STATUS : Job complete