CM 04/23/2024 Customer stated: they had a leak in the garage ceiling. Tech notes: called out today to look at a leak in the garage ceiling. While on site I found that there was a half inch copper line in the garage ceiling that had ruptured due to freezing water. Resolution: I cut out the section of half inch copper that was ruptured and replaced it with pex. Once completed I turned water on and tested to find everything functions properly with no leaks or drips. Job status complete. Job notes: hose bib was pre prv Autho: 275mili

CM04/23/2024 Customer stated: they wanted their plumbing inspection. Tech notes: called out today to perform a whole home plumbing inspection. While on site I started in the garage with the and checked over the water heater to find the thermal expansion tank has failed due to age. 5e thermal expansion tank is supposed to be full of compressed air instead is full of water. Resolution: checked through the whole home and found everything functioning properly as should with no leaks or drips the only issue found was with the thermal expansion tank. Job status complete Job notes: home owner wants estimates emailed over to them.

CM 04/23/2024 Customer stated: they wanted their water heater flush. Tech notes: called out today to perform water heater flush. While on site I found the water heater on a platform in the garage outside of manufacturers warranty. I performed a brief water heater inspection to find the thermal expansion tank is full of water instead of compressed air. Resolution: completed water heater inspection to find everything other than the thermal expansion tank functioning properly as should. Job status complete. Job notes: home owner wants estimates emailed over to them.

CUSTOMER STATED : There is a leak in the garage wall. TECHNICIAN NOTES : Out to the residence today for the concern of a leak in the garage wall. After investigating, we found the leak is caused by a pin hole in the CPVC 1/2 piping that is going through a wood stud. Water pressure in home is good, testing at 70 PSI. RESOLUTION : Replaced approximately 10 ft of 1/2 inch CPVC piping with 1/2 pex piping. After making repairs, 1/2 inch hose bib line has been pressurized and tested for proper functions. There are no further concerns at this point in time. Clean out located in driveway. JOB STATUS : Job complete This is a complimentary service estimate to replace approximately 10 ft of 1/2 inch CPVC piping with 1/2 pex piping.

Called out today to preform maintained flush on the 40 gal gas water heater located in the downstairs closet ran flush for 50mins to ensure tank was cleaned thoroughly Had to check pressure on water heater due to there being no available hose bibs outside LOCATION IN HOME: Down stairs closet AGE: Mar 2022 2 years old GALLONS: 50 TYPE: Natural gas BRAND: Rheem MODEL: Prog50-38n rh60 SERIAL NUMBER: M112210878 Job is compleat

Stated..annual inspection of the 4 bed and 3.5 bath house Check all fixtures found most of the fixtures to be black and unidentified fixtures Everything is functioning properly at this time Copper water lines and pex drain lines are pvc and cast Tech notes.. came out today to preform an annual inspection. Found nothing of concern. Everything functioning as it should. No further concerns at this time. Resolution.. it is time for the annual water heater flush. Customer would like to schedule the water heater flush informed him to call in and schedule it Checked spot in ceiling tile for customer Spot on ceiling was coming from shower that was re grouted Status..complete Water heater info LOCATION IN HOME: Basement AGE: 2 GALLONS: 50 TYPE: Gas BRAND: Rheem MODEL: Prog5038n rh60 SERIAL NUMBER: m112210878

CUSTOMER STATED: They were unable to get the water to divert from the tub spout to the shower. They also had a leak coming from the tub in the upstairs bathroom. TECHNICIAN NOTES: Upon inspection I found that the tub spout was located in the upstairs hallway guest bathroom of home, and the diverter was no longer functioning properly. The h/o also stated that there was water damage showing up whenever the bath tub was used. I let h/o know we would need to change out the tub spout, and start with replacing the overflow gasket to fix todays issues. I presented options to have the gasket changes through service, and the h/o elected to move forward with repairs through service. RESOLUTION/RECOMMENDATIONS: I was able to successfully replace the existing tub spout with new spout, and replace the overflow gasket with no issues. After replacing the gasket there was still water leaking from the overflow assembly, and I made the h/o aware we would need to replace the whole assembly to

**ANNUAL PLUMBING INSPECTION** Tech Notes: Upon inspection everything inside the home is functioning properly. I did find that the main level powder bathroom toilet inner components were in bad condition. This is mainly the fill valve, and flapper. I let the h/o know I would recommend replacing the toilet, or having a minor rebuild done to prevent any future plumbing issues with this toilet. I also found that the tub spout diverter for the upstairs master bathroom was very difficult to use, and also recommended replacing this as well. I presented options to have these taken care of, but the h/o elected to wait on making any further decisions for todays visit. Recommendations: We will need to either replace the main level powder bath toilet, or have a both rebuild done along with replacing the upstairs master bathroom tub spout. Job Notes:**This is a HCC member, and there are no fees for todays visit** Job Status: Complete Estimates: Ready to send

**ANNUAL WATER HEATER FLUSH** Tech Notes: Upon inspection I found that this is a rheem 50 gallon electric water heater located in the outdoor storage closet of home, and is only one year of age which is still within manufacturing warranty. This water heater is up to code. There are no mechanical/plumbing issues for this unit on todays visit, and everything is functioning properly. Job Notes:**This is a HCC member, and there are no fees for todays visit** Job Status: Complete Estimates: N/A

CUSTOMER STATED: Both upstairs and downstairs Bathrooms have toilets that are leaking. TECHNICIAN NOTES: technician found that the supply line in the customers guest bathroom was leaking due to normal use and the upstairs bathroom was leaking from the tank bolts. RESOLUTION/RECOMMENDATIONS: due to American shield only sending us one item on the invoice they will only be paying us for one item which was the hallway bathroom downstairs. Technician attempted to call customer with no answer to offer for us to replace the tank bolt kit out-of-pocket today, Because they did not answer we will have to make a return trip with a new work order. JOB NOTES: JOB STATUS: complete PARTS: none AUTHO: 275mmda ESTIMATES: ready