7/25/24 Preston b job notes : Out today for a sold estimate to replace the 50 gallon electric water heater in the basement and to replace 2 exterior yard hydrants that are customer supplied. RESOLUTION : Installed new 50 gallon electric AO Smith water heater along with all new code required items and installed 2 customer supplied yard hydrants. Water has been restored to the home to pressurize all repairs made today. At this point in time there are no leaks, drips, or concerns and water heater is currently heating up its water. JOB NOTES : Please bill remaining due balance from card that was used to book job. JOB STATUS : Job complete CUSTOMER STATED : Would like 2 yard hydrants installed and I will supply them. TECHNICIAN NOTES : Out today for the customer interest in us changing out 2 yard hydrants that will be customer supplied. While on site, found the existing 50 gallon electric water heater in the basement to be leaking from the base. Customer would like all wo

CUSTOMER STATED: no issues with water heater but house is for sale and she just wanted water heater checked TECHNICIAN NOTES: found 50 gallon electric water heater that is from 2001 RESOLUTION/RECOMMENDATIONS: replace water heater JOB NOTES: JOB STATUS: COMPLETE/NOTCOMPLETE (RETURN TRIP NEEDED?) PARTS: (IF INCOMPLETE ARE STOCK OR SPECIAL ORDER PARTS NEEDED?) AUTHO: (AUTHO CODE OR WHO YOU SPOKE TO) ESTIMATES: (READY TO SEND

Customer States: There is a leak showing up in the garage ceiling when the upstairs hallway bathroom tub is filled. Tub stopper won’t thread into drain. Technician Notes: Leak is coming from the overflow gasket. Gasket is worn and needs replaced to seal backside of tub and keep it water tight. Tub stopper/ tub drain are corroded. Unable to secure stopper into place. Tub drain will need replaced. Resolution: Called into AHS for approval. Installed a new overflow gasket and overflow plate with new screws. Tested for leaks. Sealed around overflow plate. AHS denied tub drain/ stopper replacement. Job Notes: Unable to complete full safety inspection. Unable to access utility room. Job Status: Complete. Autho: 115ELEA Estimates: Good to send. Trevor J. 7/24/24 (DO NOT GO) Called back in to AHS. Unsure why Autho didn’t work as I called this in this morning and obtained Autho. They gave me a new Autho code. Autho: 115AJLI

Customer States: Hallway bathroom tub faucet is dripping/ leaking. Technician Notes: Price Pfister Avante shower cartridge is worn and causing a constant drip. Cartridge will need replaced to solve this issue. Cartridge was picked up at local supply house for same day repair. Resolution: Installed new Price Pfister cartridge and restored water. Tested for proper function and leaks. Job Notes: Inspection complete. Job Status: Complete. Autho: 115AJLI Estimates: No additional needed.

CUSTOMER STATED : Would like our complimentary water heater flush completed. TECHNICIAN NOTES : Out for a free visit to perform a water heater flush through the customer’s membership. While on site found the existing 50 gallon whirlpool water heater in the basement to be leaking from the bottom and will need to be replaced. RESOLUTION : Customer agrees to service estimate for water heater replacement on other Job invoice. JOB STATUS : Job not complete. Please schedule customer for estimate sold.

CUSTOMER STATED: Water main is leaking TECHNICIAN NOTES: Found the water main to be leaking in the front yard under the window Water was coming up hard and flowing down the hill RESOLUTION/RECOMMENDATIONS: Dig up and make repair on water service And customer will needed to be home JOB NOTES: No one was home at the time of visit Talked with customer thought the ring camera JOB STATUS: COMPLETE/NOTCOMPLETE (RETURN TRIP NEEDED?) PARTS: (IF INCOMPLETE ARE STOCK OR SPECIAL ORDER PARTS NEEDED?) AUTHO: (AUTHO CODE OR WHO YOU SPOKE TO) 115lzva ESTIMATES: (READY TO SEND OR NEED REVIEW) Ready to send In able to get signatures and was unable to do safety inspection due to customer not being home

We came out to test job as well as permit fees. Painting gas line Job is complete

Technician completed whole home evaluation to find that the water heater was built in 2007 and it has a risk to start leaking at any point and that they currently have a leak under the kitchen sink on the right side of the tubular and will need fixed. Due to the age of the water heater, will not be pushing it out due to it being far past the six year warranty.

Completed whole house, plumbing evaluation to find that the water heater is from 2007 in past its lifespan and that there is a leak in the tubular on the right side kitchen sink.

Completed a whole home evaluation to find a new risk of flooding inside the home. Only issue we found is that the drain line as found an hour camera inspection back in February is causing the main level bathroom to not drain properly and cause a toilet to constantly bubble when used.