Customer call about clog toilet I run closet auger and clear the clog job is complete

Run camera and find belly underneath slab give customer option and he going to call office to put back on the schedule

The tenants complaint is that there is a leak from the kitchen sink We found there is a leak on the kitchen sink it is leaking from basket strainer We found that the basket strainer was loose We replaced the basket strainer Tested with no issues Job completed

The tenants complaint is that the kitchen sink drain pipes fell off We found the trap fell off the kitchen sink drain pipes Because the way it was piped We replaced the trap and reworked the tubular Job completed No new estimates needed No visible clean out No one was on site we were let in remotely

Customer Stated: They were unable to get any hot water, and after discussing with the property management company they found that the gas to whole home was shut off at meter. Tech Notes: Upon inspection I found that the gas meter is locked, and shut off, therefore no gas is able to be used through out the home. This is the reason the tenants are unable to get hot water through out the home. Resolution: There is nothing plumbing related I can fix for todays issues. The gas company will have to come unlock gas meter. Job Notes:**Please bill out to Resipro for todays dispatch trip charge** Job Status: Complete Estimates: N/A

Stated.. low water pressure on hot side throughout home Tech notes.. came out today to diagnose low water pressure on hot side while on site found the shut off valve on the water heater to be broken causing the low water pressure. Resolution.. replaced shut off valve to water heater fixing the pressure problem. No further concerns at this time Notes.. no clean out Status.. complete

Customer stated none of the showers in the house get got but everything else does Found all the bathrooms in the houses scald guards were adjusted to be very low. Removed handles and adjusted scald guards on all 3 showers in the home so they got hot enough for the tenet. Found no other issues while I was on property. Job is completed

Customer stated that they had a leak in the two Handel shower stem Upon further investigation found that the stem was leaking Shut down water to house Drained down house Removed old stem Found that old stem didn’t have a flat washer on the back side of the stem Replaced flat washer on shower stem turned water back on and checked There are no lease at this time Was unable to check pressure due to grunt hose bib being off or not working and back hose bib to have a hose stuck on it No visible clean outs

CM 02/26/2024 Customer stated: they had a leak under the sink. Tech notes: Called out today to look at a leak under a sink. While on site I found both basket strainers were leaking due to improper installation. Resolution: removed both basket strainers and put plumbers putty between the sink and the basket strainer. Once reinstalled I tested and found no leaks or drips. Job status complete This estimate is to repair a basket strainer. The basket strainer had no plumbers putty and had the gasket between the sink and the basket strainer where plumbers putty is supposed to be.

The tenants complaint is that they are still haveing a leak under the kitchen sink they said that it seems to be the same problem as before We tested the kitchen sink and found no active leak from the drain line Or water lines We checked the last repair to make sure it was not having an issue Everything it good and tight no leaks from the repair We then tested the dishwasher to see if it was leaking at the drain line connection it did not leak We did however find that the kitchen sink is falling away from the counter top So that could be the source of the water they are seeing In the kitchen cabinet and below Job complete LEAK IS COMING FROM WHERE THE SINK IS FAILING AWAY Estimate good