CM 05/02/2024 Customer stated: they had a leaking faucet. Tech notes: called out today to look at a leaking faucet. While on site I found the hall bathroom tub shower faucet was leaking. It is a price pfister 2 handle flow control and temp control. This model has been discontinued through price pfister. I tried to locate the cartridges online but was informed that they were discontinued. Resolution: we will need to be replacing the old shower valve with a new 2 handle shower valve with hot and cold handles as normal. Job notes: this is an apartment complex. Home owner is responsible for getting in contact with the hoa to get water shut off to the building once estimate is signed off. No cleanout no hose bibs to test pressure. This estimate is to get the home owner part of our member ship program today.

Customer states that none of the showers in the house get hot. The master bathroom walk in shower and master bathroom tub as well as the hall bathroom tub shower all have delta valves and the scald guards were all set to low causing the water temp to only get lukewarm. Adjusted the scald guards on all 3 valves and tested. Temperature is proper now. Job is completed.

Customer was not home at time of appointment. We waited 15 minutes and called and message multiple times with no answer. 4/22/24. James The tenants complaint is that they saw water leaking in through the kitchen ceiling where previous repair was made But they only saw it 1 time We found no signs of a leak We tested the master bathroom shower and toilet and found no leaks No active leaks at time of visit Job completed No estimates are needed

CUSTOMER STATED: washer box leaks TECHNICIAN NOTES; will need to send in estimates for washer box replacement located in basement of home , will need to cut drywall to gain access and replace washer box with copper and pvc for drainage RESOLUTION: no autho received service manager will have to review estimates in order to get autho Jamal mentioned he would like pricing adjusted.

CUSTOMER STATED: low water pressure in tub TECHNICIAN NOTES; came out today for diagnosis found prv is failing will need to submit for autho due to work needed being extensive. RESOLUTION: as of today will need to get estimates reviewed Jamal asked for them to be reviewed due to cost and have them sent over it is a 25aub which can not be spun off and will need to be cut out. Sean also mentioned bridge homes doesn’t allow shark bites, JOBSTATUS; estimates need review by Katrina or someone jamal asked for a lower price

Reattached stainless steel under mount kitchen sink. Removed existing wood braces that were cracked and failing. Disconnected sink, cleaned, and reattached used adhesive. Also installed new wooden braces to help secure sink. Advised tenant to NOT use sink for 24hrs to allow adhesive to dry and cure.

CUSTOMER STATED: kitchen faucet is leaking around the base. TECHNICIAN NOTES: found kitchen faucet dripping from handle. The cartridge is bad and causing water to leak from the handle. Attempted to remove Allen key to identify the cartridge. How ever the Allen key is completely stripped out and unable to be removed. Kitchen faucet needs to be replaced RESOLUTION/RECOMMENDATIONS: replace kitchen faucet JOB NOTES: customer does not have a preference of kitchen faucet besides the brush nickel finish. The current one is a touch sensor but they do not want a touch sensor in the new one. Customer wants to wait to proceed with the replacement and try to argue the coverage with ahs. Ould not get pressure reading due to condo with no main in the unit JOB STATUS: NOTCOMPLETE (RETURN TRIP NEEDED?) PARTS: brush nickel single handle pulldown sprayer faucet. Preferably gooseneck ESTIMATES: (READY TO SEND

DO NOT GO job notes : Dispatched and arrived to job to get with Katrina and mike on work performed yesterday to clear exterior main line clog from the exterior clean out located near the home. After dropping head of clog, I have properly inspected system by performing a sewer slope using camera and found no further issues with repairs made recently or with the original cast iron piping near the street. CUSTOMER STATED : Home is backed up again. TECHNICIAN NOTES: Out to the residence today for the concern of the whole home backing up from the basement toilet. We came out 2 weeks ago to jet exterior piping. Upon arrival, nearest clean out to the home was full of water indicating a exterior blockage towards the street. RESOLUTION : Ran sewer machine through 2 way clean out and cleared main line blockage outside. After clearing blockage, I have throughly inspected line to the street and found no concerns that may cause issues in the near future. All bathrooms and kitchen c

CUSTOMER STATED : Would like an estimate to turn a jack & Jill bathroom into 2 superset full bathrooms. TECHNICIAN NOTES : Out to the residence today for a free visit to provide the customer estimate remodel their jack and Jill bathroom upstairs into 2 Separate full bathrooms. Upon arrival, homeowner had blueprints of measurements from the ideas he has for the bathrooms. Customer would like for us to move/add all plumbing for a second full bathroom that will have a walk in fiber glass shower, toilet, and single lavatory sink by going through subfloor upstairs. Customer is looking to supply walk in shower unit, shower valve/trim kit, toilet, bathroom faucets, and 2 separate vanities but only wants us to install walk in shower shower, shower valve/trim kit, and toilet. Customer has requested that we send estimates for both floor plans. Customer is looking to demo and structure 2 separate bathrooms himself based off floor plans/ measurements he has provided. RESOLUTION : No repai

Plumbing Installation: Upgrading a residential kitchen with a modern sink faucet, we removed the old fixture and installed the new one with precision. Aligning the faucet properly with the sink basin, we secured the connections and verified smooth operation, providing the homeowner with enhanced convenience and aesthetics in their kitchen space.