Nelson GA Plumbing Services
Nelson GA Plumbing Repair & Replacement
My Georgia Plumber is a trusted plumbing service company that has been serving the Hiram, GA area for over 30 years. We offer a wide range of residential and commercial plumbing services, including drain cleaning and repair, sewer line and water line services, water heater services, gas lines, bathroom, kitchen and laundry plumbing and remodeling services. We are dedicated to providing our Hiram customers with the highest quality of service possible, and we believe that our experience and reputation speak for themselves. If you are in need of a plumber, please give us a call today!
Local Reviews
for Hiram, GA
James T.
CUSTOMER STATED: They are having a whole home clog TECHNICIAN NOTES: I found that they are having issues with the septic system When they run water all the drains in the home back up but will slowly drain I checked in the back yard and found what looked like a clean out but it is a valve on the back of the septic tank that supposedly allows the homeowner to switch between 2 different leach fields Standing in the back yard there is a strong sewer smell and it even stronger when you pull the pipe to access the valve on the septic tank RESOLUTION/RECOMMENDATIONS: A septic company needs to be sent out to check the tank and drain field JOB NOTES: JOB STATUS: COMPLETE/NOTCOMPLETE (RETURN TRIP NEEDED?) Job completed PARTS: (IF INCOMPLETE ARE STOCK OR SPECIAL ORDER PARTS NEEDED?) AUTHO: (AUTHO CODE OR WHO YOU SPOKE TO) Submitted online ESTIMATES: (READY TO SEND OR NEED REVIEW) No estimates are needed No visible clean out
j.marquez@mygeorgiaplumber.com
CUSTOMER STATED: no hot water a week ago TECHNICIAN NOTES: came out today for diagnosis while out today I did not find issues with the water heater as of today water is hot and heating up so no need to further diagnose I did explain to home owner if it happens again to make sure she tests the other fixtures to make sure it’s not just the shower cartridge having issues. RESOLUTION/RECOMMENDATIONS: no further work needed minimum autho Unable to locate the clean out today and hose bibs are shut off with no access to the shut offs. JOB NOTES: JOB STATUS: COMPLETE
James T.
CUSTOMER STATED: The homeowner said the toilet is leaking from the base But they are also have backup in the rest of the home TECHNICIAN NOTES: The toilet is leaking from the base but it is due to the whole home blockage that they are having RESOLUTION/RECOMMENDATIONS: This is a secondary issue not a valid recall JOB NOTES: JOB STATUS: Job completed AUTHO: Submitted online ESTIMATES: No estimates are needed No visible clean out
p.brown@mygeorgiaplumber.com
CM 11/15/23 Customer stated: they had a leaking water heater. Tech notes: called out today to look at a leaking water heater. While looking at the water heater I found water coming from the dielectric nipples on the top of the water heater. I checked the water pressure to find it spiking between 50 and 90psi. The prv is located in the ceiling of an open garage with plenty of access to work with. The water heater is located in the corner of the garage with accesss. It has a washer pretty close to it but will be moved upon the next visit. Resolution: once we get the home owner scheduled. We will come back with a 40 gallon natural gas water heater, along with all the code required items for replacement. We will also be replacing the prv in the ceiling of the garage. Job status: not complete, return trip needed. Job notes: could not locate a clean out. Estimate: This estimate is to replace the leaking 40 gallon natural gas water heater in the garage 8f the home. It is a smart wa
p.brown@mygeorgiaplumber.com
CUSTOMER STATED: shower handle broken in master bath. TECHNICIAN NOTES: found shower valve to be extremely loose, no leaks. Tighted the set screw and made the shower handle stable but upon testing the set Screw slipped loose again. Also I believe the improper handle has been installed on the shower valve. RESOLUTION/RECOMMENDATIONS: replaced shower handle with proper delta lever. JOB NOTES: clean out left of house JOB STATUS: COMPLETE AUTHO: 115lzva
d.hufstetler@mygeorgiaplumber.com
CUSTOMER STATED: Toilet not flushing TECHNICIAN NOTES: Stain in kitchen ceiling, below upstairs hall bathroom. Tested fixtures, no problems found. Downstairs hall powder room toilet clogged and not flushing due to a soft tissue stoppage. Stoppage cleared while testing to diagnose. RESOLUTION/RECOMMENDATIONS: No problems found in upstairs bathroom. Downstairs powder room toilet stoppage cleared while testing for diagnosis. No further action needed. JOB NOTES: Measured water pressure at 90 psi. Townhomes are not individually metered and a single Prv covers the whole building. Informed customer she should contact building management for water pressure. JOB STATUS: COMPLETE PARTS: (IF INCOMPLETE ARE STOCK OR SPECIAL ORDER PARTS NEEDED?) AUTHO: Submitted diagnosis to CHW via web portal and completed work order under authorization limit. ESTIMATES: (READY TO SEND OR NEED REVIEW)
d.hufstetler@mygeorgiaplumber.com
CUSTOMER STATED: Toilet running TECHNICIAN NOTES: Upstairs master bathroom toilet running constantly due to failed Mansfield flapper gasket. Gasket failed due to normal wear and tear and needs to be replaced. RESOLUTION/RECOMMENDATIONS: Rebuilt toilet and tested. No further problems detected. JOB NOTES: JOB STATUS: COMPLETE AUTHO: Submitted diagnosis to CHW via web portal
p.brown@mygeorgiaplumber.com
CM 11/15/23 CUSTOMER STATED: they had a leaking toilet. TECHNICIAN NOTES: called out today to look at a leaking toilet. While on site I found the toilet in the hall bathroom was leaking from behind the toilet. I found the toilet to have a long crack at the base where the water is coming out of. RESOLUTION/RECOMMENDATIONS: we will need to come out and replace the toilet. Home owner wants both estimate emailed over to him so he can sign off. JOB NOTES: could not locate clean out. JOB STATUS: COMPLETE PARTS: (IF INCOMPLETE ARE STOCK OR SPECIAL ORDER PARTS NEEDED?) AUTHO: not approved. ESTIMATES: (READY TO SEND)
d.hufstetler@mygeorgiaplumber.com
CUSTOMER STATED: Toilet loose TECHNICIAN NOTES: Downstairs hall powder room toilet bolts broken due to overtightening, causing toilet to become loose. Need to pull and reset toilet to replace wax ring and bolts. RESOLUTION/RECOMMENDATIONS: CHW denied work order due to not normal wear and tear. Customer did not accept estimate to pull and reset toilet with wax ring and bolts. JOB NOTES: JOB STATUS: COMPLETE PARTS: (IF INCOMPLETE ARE STOCK OR SPECIAL ORDER PARTS NEEDED?) AUTHO: Submitted to CHW via web portal, denial received through text ESTIMATES: READY TO SEND
d.hufstetler@mygeorgiaplumber.com
CUSTOMER STATED: Shower dripping constantly TECHNICIAN NOTES: Upstairs master bathroom single handle shower dripping constantly. Moen positemp cartridge has failed and needs to be replaced. Water pressure at 45 psi, cartridge failed due to normal wear and tear. RESOLUTION/RECOMMENDATIONS: CHW denied cartridge replacement, customer did not accept estimate to replace cartridge. JOB NOTES: Home is on septic with no cleanout Customer refused to sign acknowledgment JOB STATUS: COMPLETE PARTS: (IF INCOMPLETE ARE STOCK OR SPECIAL ORDER PARTS NEEDED?) AUTHO: Submitted diagnosis to CHW via web portal ESTIMATES: READY TO SEND
