Stated..leak in ceiling Tech notes.. came out today to diagnose a leak in a basement while on site we found that the three handle diverter in the guest bath had worn out and was missing a packing nut and was causing the leak. We also noticed that the subfloor next to the tub is very soft and the floor flex’s when you step on it Resolution.. we completed rebuilt the diverter. Tested. No further concerns at this time. Status.. complete No new estimates are needed No visible clean out septic system

Customer call about leak in the yard I find a female on pressure regulator valve has a small crack on that causing leak in the yard fixed turn water on and everything is good job is complete This time is warranty

CUSTOMER STATED : Utility company was out and said 20 gallons of water is being used per hour. TECHNICIAN NOTES : Out to the residence today for a leak. Tenant stated they believe leak is located in full basement bathroom due to mold stains. When I arrived, water meter was counting up at a fast rate indicating a good amount of water is getting out somewhere. We have cut drywall in bathroom but were unable to locate the leaks. After further investigating, we found a exterior pressure regulating valve that has cracked on the right side union causing the concerns. RESOLUTION : Dug up exterior leaking pressure regulating valve near water meter and replaced prv. After making proper repairs, the system has been fully pressurized and tested for leaks. There are no further leaks or concerns at this time after making repairs to prv. JOB NOTES : Please bill resipro for work completed today. Clean out located on right side of front door. JOB STATUS : Job complete

CM 04/08/2024 Customer stated: they had no water. Tech notes: called out today to look at a home getting no water while on site I checked the meter box to find no lock on the meter and it being completely open. Resolution: talked to the neighbors to find they have no water either. Home owner needs to call the county/city to figure out why the whole street has no water. Neighbor said that the owner of the road has a company working on the water line for the neighborhood. Job status complete. Job notes: septic with no clean out. No water to check pressure.

Run small machine on tub replace replace pressure regulator valve tested and pressure is on 55 psi job is complete

Came today to build estimate for installing a sump pump in the crawl space. Found water still sitting in crawl space where it had rain recently. The water heater pan still had a little bit of water in it. Did not find any leaks on the water heater its self. The tenet stated that ever time it rains water comes into basement that butts up to the crawl space. To install the sump pump to pump out the rain water we will need to dig down and use a basin or bucket to sit the pump in so that the pump will be lower the. The water heater as the water heater is in the lowest part of the crawl space already, then run a 1 1/2” drain pipe with a check and ball valve from sump pump approximately 10 feet and drill out the brick to out the back of the house under the back porch to drain off the rain water that leaks into crawl space. Job is not completed Estimates are ready to send

Customer Stated: They had an issue with the toilet flushing slowly, and a smell coming from it as well. Tech Notes: Upon inspection I found that this is a glacier bay elongated toilet located in the upstairs hallway guest bathroom of home. I found that the toilet was flushing as normal, but I did find that the fill valve has failed causing water to not fill completely inside of the tank. While on site, I checked whole home water pressure, and received a reading of 95 psi which is outside of state code regulations. This indicates that the PRV has failed, and is causing secondary damage throughout the fixtures in the home. I was unable to find location of the PRV. I believe it is located behind the drywall in the basement of home. Resolution: I was able to successfully remove the existing failed, fill valve for the upstairs glacier bay, long gated toilet, and replace with brand new fill valve with no issues. I flush the toilet numerous times with no leaking or any further issues. I re

Stated.. clogged sink Tech notes..came out today to diagnose a clogged sink. While on site found the kitchen sink to be backing up quickly. Resolution.. disassembled drain assembly and ran pistol snake to clear clog and successfully cleared the drain. No further concerns at this time. Status.. complete Notes.. clean out in rear of home.

Customer stated: kitchen sink fell Technician notes: upon inspection found undermount kitchen sink bracket had come loose causing the sink to drop. Resolution: recaulked and resecured kitchen sink, advised customer to not use the sink for 24 hrs. MGP notes: please bill accordingly Estimates: no further needed Job status: complete

Called out due to there being no hot water Upon arrival here was no one home Had door code to gain access to house Tried to relight pilot light Could not get pilot to relight Did further inspection and found the gas company to have locked out the gas meter