CUSTOMER STATED: Shower is leaking again TECHNICIAN NOTES: Upon further inspection found the shower pan was cracked and broken And the sub floor needs to be looked at to insure structural integrity Crack has gotten worse since last visit RESOLUTION/RECOMMENDATIONS: Replace the fiber glass shower pan will have to remove the pile and stick and tile to remove the shower pan and insure the floor is sound to put new pan back and insure drain line is not to high up for shower pan JOB NOTES: Need to get with Robert on price if we even want to mess with this shower Customer also stated that the tub had been cracked since we were here the last time but not as bad JOB STATUS: COMPLETE/NOTCOMPLETE (RETURN TRIP NEEDED?) Not compleat PARTS: (IF INCOMPLETE ARE STOCK OR SPECIAL ORDER PARTS NEEDED?) Will need an ada shower pan if job goes though AUTHO: (AUTHO CODE OR WHO YOU SPOKE TO) ESTIMATES: (READY TO SEND OR NEED REVIEW)

Customer Stated: They had water stains showing up above the kitchen dinning room area where they have already had a previous leak repaired. They also had a leak showing up around the light fixture in the hallway ceiling, and the tenant did mention that water had overflowed from the toilet, and shower. Tech Notes: Upon inspection I found that there were two water damage spots located in the main level kitchen ceiling, and the other was located in the main level hallway ceiling. I found that above the kitchen ceiling was a full guest bathroom with stand alone shower, and I found that the leak was coming from the wood paneling around the shower pan that is not properly sealed, which is the cause for water damage spots in kitchen ceiling. I cut a hole in hallway ceiling, and was unable to recreate in active leaks for todays visit. I did make the tenant aware that if water was overflowing out of the toilet, and shower this could cause water damage to the ceiling below, but as of right now

Called out today due to the toilet on the left backing up it was not both toilets this time Upon further inspection found that the tenant shut off water to the toilet Once I turned on toilet and did further inspection found that the toilet was backed up Snaked the toilet with a closet auger and cleared some kind of soft tissue blockage for the toilet Flushed the toilet several times to insure it was not backing up any longer Job is complete No one was home

CUSTOMER STATED : Both toilets in home are backing up. TECHNICIAN NOTES : Out today to address work order on 2 toilets backing up. Upon arrival, we found a fishing stick, broken fishing rod, and trash that had been put down the clean out closest to the street. Once we went inside, we found 1 toilet that had been turned off due to there being a defective flapper and found the other toilet in the home to be clogged with toilet paper. RESOLUTION : Removed fishing stick, broken fishing rod, and debris from the clean out closest to the street. Replaced defective flapper for toilet in “powder bathroom” Plunged toilet in “full bathroom” Used camera down clean out on right side of the home to inspect any further concerns. Both toilets in home have been properly tested by flushing large amounts of toilet paper. Toilets are showing no further concerns after performing necessary repairs. JOB NOTES : Tenant was not home while on site. 2 clean outs located on property. Right side of

The tenants complaint is that when they used the hose bib in the back water flooded the master bathroom We found that the line feeding the hose bib had a large break in the line from freezing it was an anti freeze hose bib that explains why it was only leaking when the hose bib was turned on We replaced the hose bib and a section of 1/2in line Job completed No new estimates needed

Customer stated main level hall bathroom is backing up. Tested and found the lavatory drain is draining slowly and the toilet is draining slowly. Cleared lavatory sink drain and it is draining properly ran auger down toilet drain and pulled back some flushable baby wipe and now the toilet is draining properly. The hall bathroom tub had no issues draining at all. Informed tenet to not flush flushable baby wipes as they will still clog up a system When attempting to get into crawl space which is access from inside basement room the tenet informed me that she had family over from California and I can not go into the room Could not perform safety inspection due to not having access to the crawl space where the water heater and PRV are and the hose bibs were turned off so could not get a pressure reading.

Estimate to rebuild Hall bathroom toilet replace kitchen faucet and PRV Customer stated water company stated that they were using 50 gallons an hour Found hall bathroom toilet running constantly due to a bad fill valve and kitchen faucet dripping constantly. Water pressure at 115 psi Rebuild hall bathroom toilet and replace PRV and rebuilt kitchen faucet. After work was completed found kitchen faucet leaking now out of sprayer handle. Replaced kitchen faucet as I had a faucet on hand that was a look alike of that faucet. Tested and no signs of water leak anymore Called Jeremiah for approval of work. Job is completed Could not get safety inspection form to complete even though it is filled out

Customer/ Tenant States: Leak under kitchen sink. Sink leaks when you fill it up and drain it. Technician Notes: Out today to look into an issue with a sink leaking in the kitchen. Leak is coming from the left side basket strainer. Basket strainer was installed improper and loose which led to a leak. Strainer will need replaced with new and tubular will have to be taken apart and modified to accompany new strainer. Resolution: Removed faulty basket strainer. Installed new strainer with new seals and putty. Rebuilt tubular after modifying to fit new strainer depth. Ran water and filled sink. Tested for leaks. Job Notes: Sewer clean out located in front left yard. Job Status: Complete. Autho: Bill to ResiPro. Estimates: No additional needed at this time.

Customer stated: they have a disconnected t and p line Technician notes: upon inspection, the customer has a disconnected t and p line on their water heater that needs to be reconnected. To reconnect, we will have to cut out the existing t and p line Resolution: cut out old t and p line and ran new pex t and p line. Connected new t and p line and checked and tested for leaks. Everything is working as it should at this time Job status: complete Job notes: please bill resipro Estimates: no further needed

Tenet stated master bathroom toilet constantly backs up over the last few weeks Tested the toilet to find it backs up with just a little bit of toilet paper. Ran closet auger down toilet to hit a foreign object inside trap of toilet. After running it down twice I managed to push water ever it was into the main line clearing the toilet and allowing it to flush again. Am unable to determine what exactly it is due to me not pulling it out of the toilet. tested the toilet with paper to find no other issues. Job is completed