CUSTOMER STATED: The toilet was leaking, but was not used very often. The faucet was not turning on for the hot side of the master bath, and there was a clog/back up for the bathroom. TECHNICIAN NOTES: Upon inspection I found that this is a rounded toilet located in the hallway bathroom of the home. I found that the porcelain has cracked at the bottom of the tank, and is the source of the leak. I found that the faucet handle is broken, and the cartridge inside has most likely broken as well. I also found that there is no PRV installed in the crawl space of home, which means this home is getting full street pressure from the water meter directly into the fixtures through out the home. I let the h/o know that none of these items would be covered through warranty due to this not being normal wear/tear. The h/o stated he would like to speak with AHS before making any future decisions. The h/o stated he would like to have estimates emailed. RESOLUTION/RECOMMENDATIONS: I will have

CUSTOMER STATED: they had a couple of leaking toilets. TECHNICIAN NOTES: called out today to look at a couple of leaking toilets. While on site I found on toilet being in the upstairs in the guest bathroom and the other on the main level in the master bathroom. I tested the toilet up stairs multiple times and could not recreate the leak. The toilet on the main level was the same way. I tested multiple times and could not get a drop of water to form. The only issue with the toilet I found was how wobbly it is. I tried presenting an option to the home owner to pull the toilet and inspect the flange and he said he wanted to do it himself. RESOLUTION/RECOMMENDATIONS: I recommend pulling the toilet in the master bathroom and inspecting the flange to make sure it is installed properly instead of too high. JOB NOTES: JOB STATUS: COMPLETE PARTS: (IF INCOMPLETE ARE STOCK OR SPECIAL ORDER PARTS NEEDED?) AUTHO: 115daa ESTIMATES: (READY TO SEND OR NEED R

The tenants complaint is that they are haveing a leak under the kitchen sink We found that water is leaking from the studer vent when there is a lot of water draining We removed the vent and found a clog at the 90 at the bottom of the stack We cleared the clog with a snake Tested with no issues Job completed Authorization 115Jlbl No new estimates are needed

The tenants complaint is that the guest bathroom toilet is clogged And the master bathroom toilet is moving and loose We found the master bathroom toilet is very loose because the closet bolt nuts are not tightened at all The guest bathroom toilet is clogged We tightened the closet bolts on the master bathroom toilet We augered the guest bathroom toilet and found there was a trim cup in the toilet Tested both toilets with no issues Job completed No new estimates are needed

The tenants complaint is that there is a water leak in the kitchen ceiling We found that there was a constant water leak in the kitchen ceiling We cut the ceiling open in 3 places to locate the leak and found that the leak is coming from the hot line going the guest bathroom shower valve We then cut the wall in the guest bedroom wall and found pin hole leak We cut the pin hole leak out nd installed a new section of pex Tested with no issues Job completed no new estimates needed

No one home Tenant at doctors appointment needs to reschedule No visible clean out 4/25/24. James Stated.. The tenants claimed to have a pipe leaking in the garage and a sink that would not turn off and was leaking. Tech notes.. came out today to diagnose a leaking pipe in the main level garage and a leaking sink. While on site found the upstairs master bath sink was leaking from the drain and the cartridge had gone bad. In the garage we found the drain to have no leaks and was draining perfectly. Resolution.. rebuilt the cartridge in the upstairs master bath and replaced the pop up assembly and p trap. After tested no leaks were found. No further concerns at this time. Status.. complete No new estimates needed Notes..no visible outside clean out

Tenant States: Leak under kitchen sink, thinks the leak is contributing to the high water bill she has been getting. Technician Notes: Out today to look into issue with a leak and a high water bill. Leak located under jigged sink is coming from the tubular near the right side basket strainer. High water bill is caused by a running toilet in the upstairs guest bathroom. Looked at two other toilets in the home as well and inspected for issues. Resolution: Replaced tubular fittings and washers, added in a new extension piece so the tubular nut could fasten around the drain properly. Included a new brass basket strainer nut as well. Filled sink and tested for leaks. Upstairs guest bathroom toilet is siphoning due to fill tube being shoved down into flush valve. Cut back fill tube and installed proper clip. Set clip on flush valve. Job Notes: No exterior sewer clean out located onsite. Job Status: Complete. Autho: Bill to ResiPro. Estimates: No additional needed.

CUSTOMER STATED : Tub is leaking TECHNICIAN NOTES : Out to the residence today for the concern of the master bathroom tub upstairs leaking onto the powder bathroom ceiling. The master bathroom tub drain’s seal has worn out and needs to be replaced. After removing the tub drain, we did find out the threads on the tub shoe are cross threaded due to the previous contractors. To ensure best repairs, we have installed a new chrome tub drain. RESOLUTION : Replaced brushed nickel tub drain with chrome tub drain in master bathroom. Repairs have been Checked and tested for leaks. At this point in time repairs made today are showing no concerns or further drips after testing. JOB NOTES : Please bill resipro for replacing tub drain JOB STATUS : Job Complete

Customer stated: leak under kitchen sink. Technician notes: upon arrival found kitchen sink faucet sprayer hose hand tight, every time faucet is turned on it will underneath. Resolution: tightened sprayer hose, tested multiple times with no leaks. MGP notes: please bill accordingly, no c/o found Estimates: no further needed Job status: complete

Customer stated that the toilets are backing up and the shower in both bath rooms the toilets are backing up Upon inspection found the toilet to be backed up Rand closet auger though the commode and clear the commode In master and guest bath clean hair out of shower in gusset bath Clean up work area And tested both toilets and shower everything is working properly at this time Job complete No quotes needed