Customer/ Tenant States: After last tech was out to repair a leak from upstairs hallway bathroom, another leak has showed up. Technician Notes: Tested toilet for potential issues. No leaks found coming from toilet we repaired. I did notice water trails coming down the side of the tub. Floor is showing signs of rot. Seal at the base of the tub where it meets the tile is cracked. Resolution: ResiPro needs to send a floor/ tile company out to fix floor in front of tub. Tenant needs to be more careful of water escaping tub when in use. Job Notes: Inspection complete. Job Status: Complete. Autho: Bill to ResiPro Estimates: No additional needed.

Technician found that there was multiple points on the side of the home that water is most likely getting in. The tenant has stated she was there last week and did smell a mildew smell but did not notice any water.

I find issue on the 3rd clean out locat at customer yard we need to come back and fix the issue

Tenet stated front hose bib is off. Water pipes ran into ceiling. Went into attic to find main water line stubbing up the wall into attic. Cut hole in bedroom closet wall to find main shut off PRV and hose bib valve that had been drywalled over. Hose bib had nothing ceiling the hole through siding so I sealed the hole and installed access panel where the valves are located in the closet. Job is completed.

6/13/24 Preston b notes : CUSTOMER STATED : There is a leak under the kitchen sink. TECHNICIAN NOTES : Out today for the tenants concern of a leak under the kitchen sink. After inspecting, we found the right side of the sink to be leaking from the basket Strainer. RESOLUTION : Replaced basket strainer for right side of kitchen sink. Basket strainer has been tested and is showing no further leaks or concerns at this time. JOB NOTES : Please bill resipro for work completed today. JOB STATUS : Job complete Customer is not answering the phone or the door. Tried to call multiple times with no success.

CUSTOMER STATED : Kitchen faucet is leaking. TECHNICIAN NOTES : Out today for the tenants concern of the kitchen faucet leaking. After inspecting faucet, we found an internal leak. Kitchen faucet needs replaced. Homes water pressure testing at 50 PSI from back side hose bib. RESOLUTION : Replaced defective kitchen faucet. New faucet has been pressurized and tested showing no concerns at this time. JOB NOTES : Please bill resipro for work completed today. Clean out located on right side of home. JOB STATUS : Job complete

Customer call about clog on toilet and leak on kitchen faucet Soft clog on toilet run closet auger to clear clog Kitchen faucet spray hose is loose tied and everything works fine job is complete

INVOICE NOTES; toilet keeps clogging TECHNICIAN NOTES; came out today for diagnosis of a toilet in upstairs hallway as of today it seemed that toilet may have been cloggged so auger would be necessary RESOLUTION: augered toilet and tested without further issues or concerns spoke to tenant and explained if it happens again we may need to pull toilet and run camera but as of today no further issues found

Called out today due to the toilet on the main floor rocking back and forth and the Roman tub in the master was dripping Upon further inspection found the Roman tub to be dripping from the hot and cold side And the toilet to be rocking due to bad install We shut down the water to the house drained down the house and removed the old delta faucet stems for the roman tub and replace both stems seats and spring on hot and cold side Turned water back on and checked for leaks there are no leaks at this time Reinstalled trim in tub and clean up work area Pulled the toilet in the hallway and found the toilet to be rocking due to the wrong wax ring being under the toilet and some grout making the toilet unlevel Removed the grout from around the toilet flange that was making toilet unlevel installed new wax ring and flange bolts and reset toilet Hooked toilet up and filled toilet Tested toilet to insure the toilet was working properly and was no longer rocking back and forth Cleaned

Customer States: Toilet in the upstairs hallway bathroom is not flushing properly. Will not flush solids. Technician Notes: Out today to look into issue with the toilet in the upstairs hallway bathroom not flushing properly. Began flushing toilet, toilet flush is sluggish. Water is going down slowly. No apparent clog in the toilet. We need to run the closet auger to see if there is anything lodged in the trap. Resolution: Ran closet auger into upstairs hallway bathroom toilet. Felt resistance closer to the back side of the trap. Auger managed to push through blockage, did not pull any foreign objects out. Test flushed toilet multiple times. Toilet is working as it should now. Asked tenant if there were any other issues and she said no. Job Notes: Found two sewer clean outs on the property. One in the front yard near front steps, other is on the right side of the home. Tested pressure off of the right side hose bib at 50psi. Job Status: Complete. Autho: Bill to ResiPro Estimat