
Know When to Pick Up the Phone Now (and When to Schedule a Next-Day Fix)
It’s late. Something’s leaking. You’re stressed—and wondering, “Do I really need a plumber right now?”
Not every plumbing problem requires emergency plumbing service, but some absolutely do. Knowing the difference can save you from property damage, health risks, or costly repairs.
At My Georgia Plumber, we offer 24/7 emergency plumbing service—but we also believe in honest guidance when you’re in panic mode. Here’s how to know when you should call us immediately… and when it’s safe to wait until morning.
Plumbing Problems That Count as Emergencies
These issues can cause serious damage, pose a health hazard, or leave you without essential utilities:
Burst Pipe or Active Water Leak
If water is gushing or flooding an area—especially near electrical outlets—shut off your main water valve and call us immediately.
Sewage Backup
Wastewater coming up from toilets, tubs, or drains is a health emergency. Stop using water fixtures and call right away.
Gas Leak (Smell of Rotten Eggs)
If you smell gas, leave your home immediately and call 911 or your gas company. Then contact us to safely repair or replace the line.
No Hot Water (During Winter or for Vulnerable Households)
If your water heater completely fails and you rely on hot water for medical needs, children, or elderly residents, it may qualify as urgent—especially during cold weather.
Flooded Crawl Space, Basement, or Water Heater Closet
Uncontrolled water damage can lead to mold and structural issues quickly. This requires immediate attention.
Water Shut-Off Valve Failure
If you can’t stop the flow of water and it’s causing damage, don’t delay—call for emergency help.
Plumbing Problems That Can Usually Wait
These problems are inconvenient, but not immediately dangerous or damaging if left for a day or two:
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Toilet clogs (as long as you have another functioning toilet)
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Slow drains or backups not involving raw sewage
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Leaky faucets or showerheads (place a bucket or towel to catch water)
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Limited hot water availability (but still functional)
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Noisy pipes, low water pressure, or air hammer sounds (unless tied to a known leak or slab issue)
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Delayed appliance hook-ups or installations
Not sure? Call us anyway—we’ll help you decide without pressure.
How to Prepare for a Plumbing Emergency
You can’t prevent everything, but a little preparation goes a long way:
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Know where your main water shut-off valve is
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Keep a flashlight, towels, and a bucket accessible
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Never pour grease or wipes down your drains
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Schedule annual water heater maintenance and flushes
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Consider a smart leak detection system like Flo by Moen
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Join our Home Care Club Membership for priority service, exclusive discounts, and routine inspections
Emergency Plumbing Doesn’t Mean Emergency Pricing
At My Georgia Plumber, we act fast—but we also protect your peace of mind and your wallet.
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Licensed and insured technicians on call 24/7
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Upfront pricing before we begin work
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Long-term solutions, not just quick fixes
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Fully stocked service vehicles for same-day repairs
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Digital reports and post-service documentation
Call Us When It Counts. We’ll Tell You the Truth—Even If It’s Not an Emergency
Some companies take advantage of panic. We don’t.
Call My Georgia Plumber any time, day or night. If it’s urgent, we’ll be there fast. If it can wait, we’ll schedule your service at a time (and price) that works for you.
Because your home deserves both safety—and smart decision-making.